Game-Day Operations Assistant - Part Time - Kennesaw State University : Job Details

About Us

Are you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia's colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe. Our university's vibrant culture, career opportunities, mission and values and rich benefits make us an employer of choice. We are part of the University System of Georgia. Kennesaw State will exemplify the power and promise of a student-centered, research-driven university. Our institutional values are student-inspired, promise-fulfilling, true to ourselves, elevational, open and impact-generating. In addition, we support the University System of Georgia core values of accountability, excellence, integrity and respect. We are searching for talented people to join Kennesaw State University. Come to KSU and find your passion.

Location

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Job Summary

Primary responsibility is to provide support during athletic events. Plays a crucial part in ensuring the smooth and efficient operation of athletic events, contributing to the overall success and fan experience of the athletics program.

Responsibilities

KEY RESPONSIBILITIES:

1. Assists with event setup and tear-down of equipment, signage, and facilities for athletic events, ensuring that all required materials and resources are in place

2. Provides support in various game-day operations, including ticketing, crowd control, and customer service to enhance the overall fan experience

3. Performs routine maintenance and cleanliness tasks to ensure that the athletic facilities are in top condition before, during, and after events

4. Assists with the transportation, setup, and maintenance of athletic equipment and gear as needed for practices, games, and events

5. Collaborates with coaching staff and other athletics personnel to address team needs and assist athletes in various capacities

6. Prepared to respond to emergency situations, including assisting in first aid, crowd control, or evacuations as required during events

7. Interacts with fans and guests in a friendly and professional manner, addressing inquiries and ensuring their needs are met to enhance their experience

8. Maintains effective communication with the Athletics Department staff and event coordinators to ensure a cohesive and well-coordinated event operation

9. Adheres to all university, NCAA, and conference policies, rules, and regulations, particularly as they relate to the support of athletic events

Required Qualifications

Educational Requirements

High school diploma or equivalent

Required Experience

None

Preferred Qualifications

Additional Preferred Qualifications

Basic knowledge of athletic equipment handling and facility maintenance

First Aid/CPR certification (or willingness to obtain)

Preferred Educational Qualifications

Some college coursework or an undergraduate or advanced degree from an accredited institution of higher education in a related field

Preferred Experience

Prior experience in event support, athletics, or customer service

Knowledge, Skills, & Abilities

ABILITIES

Physical stamina and the ability to perform physically demanding tasks

Availability to work evenings, weekends, and holidays as per the event schedule

Able to handle multiple tasks or projects at one time meeting assigned deadlines

SKILLS

Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills

Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)

Strong attention to detail and follow up skills

Strong customer service skills and phone and e-mail etiquette

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, [email protected]

Other Information

This is not a supervisory position.

This position does not have any financial responsibilities.

This position will not be required to drive.

This role is not considered a position of trust.

This position does not require a purchasing card (P-Card).

This position will not travel

This position does not require security clearance.

Background Check

* Standard Enhanced

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening

results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.