GCIB KYC Onboarding Analyst - Bank of America : Job Details

GCIB KYC Onboarding AnalystCharlotte, North CarolinaJob Description:Candidate will be a part of the Know Your Client (KYC) Outreach teams within the Global Corporate and Investment Bank (GCIB)line of business.The FunctionThe Client Outreach team are the front line unit who work with clients as part of meeting Know Your Client (KYC) onboarding requirements, periodic refreshes and remediation. We work in close collaboration with Global Corporate and Investment Bankers and Global Markets Sales to support the Bank's global regulatory and policy requirements as it relates Client Due Diligence (CDD) documentation collection, with support from Operations and Global Financial Crimes Risk teams.The team identifies and develops client connections, engages client representatives to obtain KYC documentation, and acts as a coordination point for resolving issues/challenges with respect to client and country specific documentation requirements in a timely manner.In addition to the ongoing document engagement, individuals within the team keep abreast of global regulatory change that could influence processes, and identify opportunities that enhance the client experience.The RoleThe GCIB KYC Onboarding Specialist (KOS) teams serve as the Front Line Unit engaging with clients across business sectors and regions to meet KYC requirements for KYC Onboarding in a timely manner in order to meet new business deadlines.Role ResponsibilitiesWork with Bankers, Ops and relevant parties to determine requirements for a given client's onboardingAssign Onboarding Outreach contacts and serve as the key point of contact for relevant Clients as well as Bankers, Operations, Risk and other internal functionsFor urgent Onboards help to swiftly remove road blocks and guide cases until their completion to ensure we meet signing deadlinesBe a promoter and advocate for pragmatic approaches towards KYC Onboarding requirementsDrive ownership of client engagement and work across Lines of Business to close relationship coverage gaps, if anyDrives the organization and recording of client contacts in appropriate systems of recordOwn any requirements as it relates to client-related discussions in internal governance routines within the FLU and those governed by support partnersOversees and resolves the risks and impacts of non compliance with KYC processes, including restrictions, closures and associated business growth impactsConsolidate client feedback on policy, requirements and/or jurisdictional nuances where given to help improve the Bank's processes across lines of business and regionsRaise process issues and improvements that collectively help our clientsPartner with colleagues in Banking, Sales, FLU COOs, FLU Change, FLU Business Controls, Operations, and other groups as neededReview clients for appropriate activity and liaise with Bankers on whether relationships with specific entities should continueOwn the Outreach of KYC Onboarding and review the appropriateness of any re-onboarding where appropriateOwn timely collection of client required documentation, including follow up where neededEnsure voice of the client is heard while adhering to policies, laws, rules and regulationsConsider, propose or feedback on potential client portals or improved methods of interactionOwn performance metrics, and ensure any exceptions are resolved within required timeframesMaster customer due diligence (CDD) requirements and guide clients as needed to complyDrives the collection of enhanced customer due diligence (ECDD) requirements and guide clients as needed to complyRepresent Outreach onexam/audit/regulatorymanagement from a FLU perspective, where neededAdhere to bank privacy policies in securing non-public information obtained as part of KYC activitiesEnsure hiring and mobility adhere to the KYC FLU location strategyEmbrace a collaborative and output oriented cultureRequired SkillsBachelor's degree or equivalent experience4+ years experience in a client facing role within the financial services or a related industryPreferred: Certified Anti-Money Laundering Specialist (“CAMS”)Knowledge of AML CDD policy and standards, industry practices in AML CDD, including legal entities in global jurisdictionsMust demonstrate a strong client focusDemonstrable ability to work across lines of business, regions and global client groupsUnderstands how the client book fits into the overall business growth strategyUnderstand big picture and ability to work well independentlyAbility to initiate and build strong relationships with all levels of the organizationExcellent interpersonal skills for motivation, collaboration and encouragementProfessional Demeanor: Demonstrating patience, composure, and positive attitude.Problem Solving and Decision Making Skills: Thinking analytically, using diverse research skills, applying past experiences to problem resolution, developing multiple resolutions, knowing how to and where to go to resolve problems.Flexibility and Adeptness: Handling multiple projects and daily tasks adjust to a changing environment adept to new approaches that improve overall work efficiency and effectiveness.Initiative: Identify process improvements, demonstrate a self-starter behavior and a willingness to help others, and show potential to require minimal supervision.Strong organizational skills and ability to prioritize and manage competing priorities with excellent attention to detailExcellent proficiency using Microsoft office products, particularly Microsoft PowerPoint, Excel, WordAdditional languages desirable: German, French, Italian, Spanish, Mandarin, Korean, JapaneseShift:1st shift (United States of America)Hours Per Week:40Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.To view the EEO is the Law poster, CLICK HERE ( .To view the EEO is the Law Supplement, CLICK HERE ( .View the LA County Fair Chance Ordinance ( .Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.