General Manager at Jo's Coffee Houston Heights - Hyatt Hotels : Job Details

About Us

In 2006 Bunkhouse was created to oversee a growing portfolio of hotels and Jo's Coffee locations. Bunkhouse has a reputation for building memorable experiences that offer more than just a good nights sleep and a great cup of coffee. Passion for design, tireless attention to detail and commitment to creating authentic culture have earned our properties a unique place in the hearts and minds of those who visit us. Our work is rooted in the communities in which we exist, and we believe above all else in creating an awareness of and connection to a sense of place in all that we do.

Job Summary

Jo's General Manager is responsible for the management of Jo's Coffee Shops located in Houston, Tx. The General Manger will ensure that planning, budgeting, financial reporting and menu execution complies as part of the Jo's brand.

The person in this position must have good communication skills, the ability to resolve conflicts and a thorough understanding of Bunkhouse policies. Furthermore, the Jo's General Manager has the responsibility of developing and maintaining the location's culture, values, and reputation in the public eye, and with all staff, guests, vendors and partners.

Responsibilities

* Act as member of the Jo's leadership team and a key contributor in strategic planning at the company level

* Establish short- and long-term sales goals

* Cultivate relationships with managers and supervisors to push sales goals and rotate product frequently

* Work with marketing team to provide seasonal recipes, coordinate photo shoots, and weekly promotions and track the success of these promotions

* Work with operations team to create and improve upon seasonal offerings

* Work with leadership to develop and manage internal and external reporting for wholesale business performance and provide data and insights to internal teams on wholesale performance

* Oversee labor cost and approve schedule costs weekly

* Work with VP of F&B on cash flow forecasts and budget process

* Confirm Jo's Brand standards are in place

* Work to standardize processes and procedures, streamlining operations wherever possible

* Oversee coffee brand transition

* Work with team to ensure wholesale deliveries arrive on time with correct product

* Work with new baristas on training and company culture

* Performs other tasks or projects as assigned

Qualifications

* 5 or more years in food and beverage operations

* Understanding of food cost, beverage cost and labor cost

* Team management experience

* Financial acumen and experience managing P L

* Excellent communication, relationship management and consensus building skills

* Excellent time management and prioritization ability

* Strong familiarity with coffee shop systems such as Aloha, Toast, Compeat and POS systems

* Preferred Knowledge of commissary/wholesale practices

* Knowledge of health and safety regulations and compliance standards

* Flexibility to work evenings, weekends, and holidays as required

Education and Experience Requirements

* Preferred bachelor's degree in business administration or hospitality management - equivalent combination of education, training and experience may substitute for education requirements

* 5 years of food and beverage operations.

Qualifications

* 5 or more years in food and beverage operations

* Understanding of food cost, beverage cost and labor cost

* Team management experience

* Financial acumen and experience managing P L

* Excellent communication, relationship management and consensus building skills

* Excellent time management and prioritization ability

* Strong familiarity with coffee shop systems such as Aloha, Toast, Compeat and POS systems

* Preferred Knowledge of commissary/wholesale practices

* Knowledge of health and safety regulations and compliance standards

* Flexibility to work evenings, weekends, and holidays as required

Education and Experience Requirements

* Preferred bachelor's degree in business administration or hospitality management - equivalent combination of education, training and experience may substitute for education requirements

* 5 years of food and beverage operations.