DescriptionWe are seeking an enthusiastic leader with a passion for hospitality to join our team in Beckley, WV. In this role, you will guide a dedicated team to achieve outstanding results in sales, customer service, and overall performance. Your leadership will drive our mission to provide exceptional guest experiences while meeting profitability goals.
What We Offer
Competitive Salary: This full-time position comes with a competitive salary and a comprehensive benefits package.Benefits: Enjoy health, dental, vision, and life insurance, along with a 401(k) plan.Paid Time Off: Take advantage of paid time off to rest and recharge.Discounts: Access exclusive company discounts.Your Responsibilities
Lead Operations: Manage all aspects of the hotel in Beckley, including revenue management, daily operations, and customer service.Strategic Planning: Develop and execute strategies to enhance guest experiences and meet financial goals.Team Leadership: Train, manage, and motivate a team to ensure top-notch service and operational excellence.Inventory Management: Oversee inventory levels and ordering processes to keep everything running smoothly.Financial Oversight: Monitor financial performance, make necessary adjustments, and report on progress.Compliance: Ensure adherence to company policies, safety standards, and franchise requirements.Customer Relations: Foster positive relationships with guests and resolve any issues promptly.Continuous Improvement: Seek innovative ways to improve processes and boost revenue.Collaboration: Work with upper management on company-wide initiatives and projects.Employee Development: Conduct performance evaluations, provide feedback, and recruit/train new team members as needed.What We're Looking For
Education: Bachelor's degree in Business Administration or a related field is preferred.Experience: At least 5 years of leadership experience, ideally in the retail or hospitality industry.Skills: Strong leadership, communication, and problem-solving skills.Track Record: Proven success in meeting sales and profitability targets.Knowledge: Familiarity with operations and customer service best practices.Flexibility: Ability to work flexible hours, including evenings and weekends.Tech Savvy: Proficiency in Microsoft Office and POS systems.Transportation: Valid driver's license and reliable transportation.Our Commitment to DiversityWe are proud to be an equal opportunity employer and are dedicated to creating a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status. All qualified candidates will receive consideration for employment.
Employment Type: Full-Time
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