Job Location : Gaithersburg,MD, USA
The General Manager will be responsible for ensuring that the facility is managed in a manner that contributes to the achievement of objectives established through annual operating plans and revenue. The General Manager provides strong and effective day-to-day leadership and management fostering an environment that encourages contribution by all employees to overall company objectives, making sound decisions on behalf and in the best interest of iFLY and its team members. The GM will work closely with Senior Management to ensure strategic business objectives are achieved.
Every team member on the iFLY Flight Crew exemplifies and delivers our core values of SOAR:
Safety First Outrageous Passion Accountability Respect
DUTIES AND RESPONSIBILITIES
The General Manager takes direction from top executives and understands the executives' overall plan for the company. The General Manager makes suggestions that enhance or streamline operations, directs other people to achieve their goals, communicates the objectives and vision of the company to the staff and is an example of leadership. The General Manager must be able to delegate responsibility, must organize divisions so that the team members know exactly what role each has to play, and supervise that it is being done to the best of their ability.
The General Manager recruits, hires and trains team members and resolves team member concerns/issues. Supervision includes Customer Service, Call Center and Instructor staff, building facility, network infrastructure, staff communications and development as well as ensuring Marketing and Sales campaigns are communicated to the customer service and call center team. The General Manager has a pulse on sales data, costs, performance indicators, safety, team member morale and world-class customer service. The General Manager provides support and leadership to all tunnel team members. The General Manager will ensure public relations and all sales are handled in a courteous and professional manner.
Responsibilities - Include but are not limited to:
WORK EXPERIENCE AND REQUIREMENTS
EDUCATION REQUIREMENTS
The Good Stuff:
All 7 billion people on earth dream about flying, and we're the only ones who make that dream come true. It's an awesome privilege, and making that dream come true is our passion. Join the team!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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