General Manager - CareerArc : Job Details

Job SummaryFree movies, free popcorn, flex schedules…and more! Provide leadership and development to theatre teams, communicating and demonstrating the Company's mission, vision, and values to all associates in a professional and safe work environment. Supervise daily operations to ensure delivery of people, guest, and financial results.Minimum Job Requirements

• 1 year guest service experience in a fast-paced environment.
• 1 year experience in operational execution.
• Age 18 or older.

Job Description

ESSENTIAL FUNCTIONS

• Engage our guests with an unmatched experience that is friendly and fun, facilities that are clean, and service that is quick.
• Provide direct oversight of the integrity and accuracy of theatre systems and controls.
• Provide leadership and guidance to associates to achieve optimum theatre operations. Primary emphasis is on the ability to deliver results through planning and execution. Effectively get results through others.
• Build relationships and partner with supervisors, peers, subordinates, guests, vendors and corporate partners.
• Perform daily opening and closing operational duties.
• Oversee all theatre departmental functions.
• Reinforce guest and operational focus through MBWA (Managing By Walking Around).
• Oversee the performance management process. Ensure that regular, continual, two-way communication occurs regarding performance and development.
• Actively provide timely and accurate coaching to associates to assist with their growth and development as well as manage their performance.
• Write a weekly performance schedule that optimizes film revenue, concession revenue, and guest satisfaction.
• Prepare the weekly managers' schedule in a timely manner.
• Assist in setting and ensuring successful delivery of theatre budgets, goals, and objectives.
• Assist and guide managers in obtaining goals and objectives for their respective areas.
• Review financial numbers utilizing daily, weekly, monthly, and quarterly MIS reports. Use reports as a management tool to optimize financial results and the guest experience.
• Maintain regular personal attendance for all scheduled shifts per the Management Work Schedule policy.
• Uphold AMC's business practice standards and ensure compliance with company programs.
• All other functions as designated by the Senior Vice President, Vice President, or Director of Operations.

SKILL REQUIREMENTS

• Working ability to perform and lead all management and crew functions.
• Demonstrated ability to listen, communicate, and work effectively with guests in a high volume setting.
• Proven developer of people.
• Demonstrated analytical, planning, and problem solving skills.
• Proven ability to consistently deliver results with minimal supervision.
• Standing, walking, lifting, twisting, and bending on a frequent basis.
• Proficient computer knowledge (Windows, Word, Excel, MS Exchange, theatre-specific systems).
• Manager, Senior Manager, or commensurate experience required.
• Undergraduate degree preferred.

UNIFORM

• AMC-issued management pants or skirt, shirt, belt, and lanyard nametag.

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