General Manager - Regency Hotel Management : Job Details

Situated in one of the most scenic, adventuresome, and tranquil settings in the Mid-Atlantic, Canaan Valley Resort is located and has unlimited recreation and family-focused activities. Canaan Valley Resort is a four-season mountain resort that provides the perfect escape from daily life. This mountain resort is home to a major ski resort, mountain seasonal recreational activities, and a highly recognized golf course.

Benefits:

• Medical and Dental Insurance
• PTO
• Competitive Pay
• 401(k) Retirement Savings Plan
• Life Insurance
• Disability Insurance
• Regency Resort and Hotel Room Discounts
• Ongoing Training and Career Development

Job Summary:

The General Manager provides the leadership expertise that ensures an effective and efficient operation of the resort property, including, but not limited to, the quality of services provided, the achievement of stated operational goals, and profitability objectives with current and future strategic planning. Manages the overall operations of the Resort to maximize profitability and ensure superior guest service and product quality.

Required Work Skills & Knowledge:

• Excellent written and verbal communication skills
• Ability to balance multiple commitments simultaneously
• Must have strong customer service aptitude
• Understanding of budgetary and fiscal responsibility of the resort
• Knowledge of resort operation standards
• Ability to supervise, train and motivate all levels of the resort
• Must have strong computer skills including advanced knowledge of all Microsoft Office products

Physical Requirements:

• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
• Must be able to sit at a desk up to five (5) hours per day. Walking and standing are required for the rest of the working day.
• Must be able to exert a well-paced ability to reach other departments of the resort in a timely basis.
• Ability to lift to 15 lbs. occasionally.

Required Education and Experience:

• Basic education at High School level or equivalent
• Minimum of five (5) years of resort or hotel management experience

ESSENTIAL FUNCTIONS:

• Lead subordinate staff, managing all operational departments to maximize financial performance while upholding quality standards.
• Directs the maximization of room revenue by evaluating past and future market trends.
• Ensures the development of a realistic and attainable strategic revenue plan.
• Coordinates capital improvement projects to maintain/upgrad quality standards.
• Conducts regular staff management meetings and participates in weekly BEO meetings.
• Directs, manages, trains, and counsels sales and marketing staff.
• Motivates employees to ensure the highest level of guest service is achieved.

NON-ESSENTIAL FUNCTIONS:

Performs other duties as assigned