General Manager - The Club at Porto Cima : Job Details

Private Club General Manager

We're hiring a Private Club General Manager in Sunrise Beach in Missouri – Lake of the Ozarks!

At Troon, we believe our Associates are our greatest strength and competitive advantage. Whether you're relatively new to club facility management or are a seasoned leader in the industry, there's an exciting new opportunity for you at The Club at Porto Cima. Engage with guests from all over, providing a first-class experience and dedicated service they will carry with them long after they've left our premises.

Ideal candidates have a genuine passion for property management and leadership. As Club General Manager, you will be responsible for directing and overseeing all aspects of the club and facility, including its activities and relationships between guests, associates, and community. This position has the ultimate responsibility for maximum guest satisfaction and financial performance for properties with revenues over $5 million. Previous supervisory experience is a requirement for the position.

Ideal candidates have flexible schedules with availability to work weekends and holidays, as needed. This includes competitive compensation starting at $110,000.00 + benefits and bonus potential.

Our team has made a conscious effort to ensure strong protocols are in place to keep you and our patrons safe, so you can focus on the customer experience and property management.

Responsibilities

• Prepares and monitors annual budget, revenue goals and expenses as well as generating various weekly, monthly, etc. business volume forecasts.
• Monitors monthly and other financial reports/statements on a daily, weekly, and monthly basis for the facility and takes effective corrective action when necessary.
• Establishes basic personnel policy, initiates and monitors policies relating to personnel actions and training along with professional development programs.
• Ensures all Human Resources procedures and policies are followed by management staff.
• Develops, maintains, and administers a sound organizational plan and initiates improvements as necessary.
• Maintains membership with the PGA and CMAA and other professional associations.
• Attends workshops and meetings to keep abreast of current information and developments.
• Oversees the care and maintenance of all the facility's physical assets and each individual facility.
• Coordinates marketing programs to promote the facility's services to potential customers.
• Ensures the highest standards for food and beverage service on property.
• Implements policies and procedures for multiple departments, including compliance of all company standards relating to quality of products and services.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Directly manages department members that may include, but is not limited to: Director of Golf, Golf Course Superintendent, F&B Manager, Membership Director, Building Maintenance Manager, etc.
• Assures that effective orientation and training are given to each new associate.
• Develops ongoing training programs.
• Regular and reliable attendance.

Education and Experience Requirements

• Bachelor's degree (BA); or five to ten years related experience and/or training; or equivalent combination of education and experience (Multi-course facilities may require more experience).
• CMAAA member, GCSSA or PGA/LPGA membership preferred.
• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Knowledge of Microsoft Office applications.
• Marina Operations experience preferred.
• Execution of Capital Projects and holding vendors to timeline.

Working Conditions

• Regularly stands, walks, and sits.
• Occasionally may climb, balance, stoop, kneel, crawl, crouch, taste or smell.
• Regularly uses hands to finger, feel or handle, reaches with arms and hands, talks, or hears.
• Occasionally lifts up to 50 pounds.
• Occasionally works in outdoor weather conditions.
• Noise level is moderate.

About SUNRISE BEACH, MISSOURI

The Club at Porto Cima (pronounced chima) is a private facility and features an 18-hole Jack Nicklaus Signature Design, a 17,000 square-foot clubhouse and a Yacht Club. The Nicklaus Signature Course is the focal point of The Club at Porto Cima with seven holes that play beside or over the lake. The golf course opened for play in 2000 and is considered one of Missouri's top courses by Golf Digest. The club's Mediterranean-style golf clubhouse features a beautiful golf shop, men's and ladies locker rooms – each with its own fitness area – meeting and banquet space, plus multiple food and beverage options in The Grille Room Restaurant, the Sand Trap Lounge, a private member dining room as well as outdoor dining overlooking the 18th hole and the Lake of the Ozarks. The Yacht Club, located adjacent to the golf clubhouse, features a 200-slip marina, a marina clubhouse, member swimming pool, tennis courts and a poolside dining option. While the surrounding Club at Porto Cima community offers single-family residential lots, custom homes and custom townhome products.

About Troon

Troon started as one facility in 1990 and has since grown to become the world's largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail.

For more information, please visit: www.portocima.com

For more information about the Troon Experience, please visit