General Manager - Power Vac of Michigan : Job Details

Position: General Manager

Location: Novi, MI

Pay: $150,000-$200,000, based on experience

Job Summary:

The General Manager will oversee the day-to-day activities of the company, ensuring that the organization is managed and performing efficiently and effectively.

Supervisory Responsibilities:

• Participates in the hiring and training of departmental managers.
• Organizes and oversees the work and schedules of departmental managers.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy.

Duties/Responsibilities:

• Establishes quantitative and qualitative metrics, guidelines, and standards by which the company's efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
• Collaborate with key company personnel to set reasonable sales goals.
• Collaborate with key company personnel to set performance standards based on financial and operational goals and required compliance with internal, local, state, and federal policies, procedures, and regulations.
• Implements policies and procedures that will improve day-to-day operations.
• Oversee operations and sales departments, ensuring each is reaching goals set by departmental and company leadership.
• Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets to achieve financial objectives.
• Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.
• Improves customer service and satisfaction by maintaining and developing positive relationships with existing and prospective customers, demonstrating excellent customer service, and setting an example for other employees.
• Leads coordination and integration of efforts among operations, sales, technology, and customer service divisions to produce smoother workflow and more cost-effective business processes.
• Collaborates with managers/supervisors to obtain data required for planning activities, such as new commitments, status of work in progress, and problems encountered.
• Projects a positive image of the organization to employees, customers, industry, and community.
• Performs other related duties as assigned.

Qualifications:

• Industry experience in Jet/Vac, hydro-excavation, plumbing, HVAC, and electrical required.
• Proven track record with building customer relationships.
• Experience developing local market.
• Strong communication skills with the ability to work with a diverse team.
• Ability to multi-task and adapt to changing priorities.
• Bachelor's degree required in construction management, business management, or related field.

Required Skills/Abilities:

• Thorough understanding of practices, theories, and policies involved in business and finance.
• Superior verbal and written communication and interpersonal skills.
• Superior managerial and diplomacy skills.
• Extremely proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Excellent analytical, decision-making, and problem-solving skills.
• Ability to multi-task and adapt to changing priorities.
• Self-driven with the ability to work independently.

About Us:

PowerVac of Michigan and ServicePro are the most trusted names in Industrial/Utility Service and Maintenance. We are a unified company that provides services ranging from industrial & catch basin cleaning, hydro excavation, and grease trap cleanings to plumbing, electrical, and HVAC/R service & repair. With the partnership across our six separate divisions, we have mastered being a one-stop shop for our customers, successfully providing our services for over 25 years.

PowerVac of Michigan is an Equal Opportunity Employer and participates in E-Verify.

Job Type: Full-time

Pay: $150,000.00 - $200,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Experience:

• Jet/Vac, Plumbing, HVAC, Electrical: 3 years (Preferred)

Work Location: In person