GENERAL MANAGER - Ambassador Theatre Group : Job Details

POSITION:General Manager, Fisher Theatre, Broadway in DetroitLOCATION:Detroit, MichiganHOURS:Full-timeCOMPENSATION:Commensurate with experienceABOUT THE POSITION

• This position reports to the Business Director - Regional Venues, ATG Entertainment
• TheGeneral Manager is responsible for leading and inspiring a diverse team of people and departments including production, ticketing, marketing, food & beverage, and operations, ensuring that the venue operates to the highest possible standards and maintains it's reputation as one of the premier liveentertainment venues in Detroit and surrounding areas.
• The General Manager of the Fisher Theatre heads up Broadway in Detroit and as such is responsible for delivering a world class experience for audiences, developing sales strategies and initiatives to grow and develop audiences for our Broadway series and ensuring producers and companies have a world class experience in our venue (and in the Detroit Opera House where ATG Entertainment also present shows)
• As the leader of the operation, the General Manager is the local representative who articulates the vision and strategy of ATG Entertainment/Fisher Theatre to engage and inspire colleagues, stakeholders, producers, communities and of course customers.
• The General Manager will take the lead on collective bargaining negotiations for local unions and will handle grievances and other issues in accordance with these agreements.

PEOPLE, PLACES, and THINGS

• Remodelled as a live theatre in 1961, the Fisher is adorned with marble, Indian rosewood and walnut panelling, and crystal and bronze decorative work. The original 3,100 seats were scaled down to 2,058 to ensure an intimate atmosphere and optimal sightlines. Over the last 60 years, the Fisher Theatre has been a favourite venue of many of Broadway's brightest stars such as Carol Channing, Tony Curtis and Lauren Bacall. The Fisher Theatre is the proud home of Broadway in Detroit. In March 2021 ATG Entertainment acquired the venue and expanded its programming to include Concerts, Comedy, and other live entertainment events.
• This position works closely together with central functions including, but not limited to programming, marketing, ticketing, food & beverage to ensure central initiatives get implemented successfully and local teams are supported to deliver excellence across all disciplines,
• At ATG Entertainment we put our customers first and the General Manager is ultimately responsible for implementing and overseeing our customer focussed programs and initiatives.
• This position will be based at the Fisher Theatre and is expected to work office hours and evening/weekend hours as required.

EXPERIENCE and SKILLS

• Interpersonal skills and the ability to liaise with a variety of internal and external stakeholders is a must.
• A successful applicant will have several years of senior management experience, managing large teams of people.
• An applicant will need to demonstrate a strong understanding of budgeting and the ability to develop and implement an annual business plan, manage the building's operating budget, perform forecasts, and create business cases for capital improvement project applications.
• The successful applicant will be responsible for enforcing safety and security protocols and ensure compliance with local mandates, company policies, etc.

COMPETENCIES

• Leadership, business acumen, customer focus, communication, relationship management, problem solving, time Management

BENEFITS

• Healthcare plan starts on first day, 401K Match, flexible hours (as relates to performance schedule), ability to work remote on occasion, and of course access to world class live entertainment.

About ATGATG Entertainment is proud to stand at the forefront of the live entertainment industry. Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. Our portfolio of venues includes historic theatres, studio theatres, cinemas, conference spaces, and live music arenas. ATG Entertainment own, operate or programme 64 of the world's most iconic venues across the UK, the US and Germany, each year entertaining over 18 million audience members. Through our in-house Production companies and working closely with top producers and promoters ATG presents over 15,000 live performances every year. ATG also owns a leading ticketing platform, with ATGtickets.com attracting than 40 million unique visitors annually. Headquartered in London and Woking, the company also has offices in New York and Cologne.It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success. Learn more about ATG Entertainment, visit www.atgentertainment.com/ATG Entertainment's Inclusion, Diversity, Equity, & Access Mission StatementA Stage for EveryoneOur stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are committed to strengthening the sense of belonging by ensuring diversity and equity in everything we do. We strive to make our venues beacons of these ideals in our communities. On stage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves, and everyone feels they belong.At ATG Entertainment, we provide a stage for everyone.