General Manager - Hotel Heron : Job Details

Reports to: Regional Vice President of Operations. Position is exempt

Hotels done differently. Aparium has just been named to the Top 25 Hotel Brands in the world by Travel + Leisure. We believe in the power of People, Place and Character. We ensure our hotels are a place where individuals are valued and celebrated, elevating our associates' pride in who they are, where they live and who we serve. Our hotel is a tribute to the neighborhoods and the people of the communities where we operate.

Located in the heart of Old Town Alexandria, Hotel Heron will open in the spring of 2024 offering guests the opportunity to see Old Town from a new vantage point. With Washington, DC just minutes away, Hotel Heron acts as a flag in the sand just across the river, beckoning travelers to explore beyond the National Mall and Monuments to discover a city ripe for its new renaissance. Originally opened in 1926 as the George Mason Hotel, this adaptive reuse combines the iconic inn with an adjacent new building that houses a modern event space and elevated guest rooms. This chic 134 room boutique hotel is home to KILN, a signature ground floor restaurant serving hearth inspired Mid-Atlantic cuisine, Francis Hall, a cozy craft cocktail bar hidden in the heart of the hotel, and Good Fortune, an open-air seasonal rooftop bar with unparalleled views of the Potomac.

The hotel is managed by Aparium Hotel Group founded in 2011 is driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings, Aparium was born with an intense focus on unearthing the amazing moments unique to every city.

When Aparium speaks of cultural fit for a position, it is largely due to the psychographic or lifestyle of an individual. This need is unique to Aparium, as personal interests and participation in an individual's community is critical to driving the company's translocal hospitality belief and operating principle.

The traits for the General Manager that propel the company's culture of translocal hospitality, intuitive service and collaborative spirit are the need to be adventurous, gregarious, harmonious, and intelligent.

The General Manager has the responsibility to develop and drive the operating strategy for the hotel to ensure that it aligns with our company pillars of translocal hospitality, intuitive service, and collaborative culture. As the leader of the hotel, you are accountable for the guest experience, associate engagement, financial performance and revenue generation, among other responsibilities.

• Collaborate frequently with headquarters for support, clarification, direction, approval, and potential risks.
• Take ownership of the short and long-term profitability of the hotel.
• Act as the mayor of the neighborhood and create relationships and connections within the local community.
• Attract and select the most qualified, on-brand talent; develop and coach associates for future advancement.
• Reinforce the company's Art+ Science ideologies.
• Create a Food + Beverage driven environment.
• Encourage employees to follow instincts and use their best judgment.
• Believe in and exhibit the service chain profit theory.
• Ensure they and their executive team achieve their quarterly incentive.
• Dive deep into the sales and marketing efforts.

• You have been a previous General Manager in a full-service hotel for at least three (3) years.
• You have worked for a boutique-style hotel company or independent hotel group.
• Bachelor's degree or related relevant years of experience is required.
• Proficiency of the English language in reading, writing and verbal communication.
• Adaptable interpersonal skills to represent hotel to local stakeholders.
• Comfortable in your own skin, know who you are and have a point of view.

• Highly analytical in thought and recommendations.
• Engages others in general conversation tactics to build rapport quickly.
• Approaches fact finding and discovery missions in a collaborative effort.
• Passionate in driving results of their effort and others.
• Comfortable in being a “general” in identifying strategic needs.
• Values the importance of making decisions with integrity.

As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment.