General Manager - KemperSports : Job Details

Property Description:Located just north of the Dallas/Fort Worth metroplex, Timberlinks Golf Club is a top-ranked 9-hole golf course and luxury apartment community designed by Lyndy Lindsey. The golf course is a par 35 traditional layout full of undulating terrain, that is as fun as it is challenging. Players have loved this course since it debuted in 2003, boasting Bermuda grass greens that are certain to test even low handicappers.For more information, please visit www.timberlinksgolfclub.com .Position Summary:The General Manager will oversee and manage the overall operational and yearly performance of Timberlinks Golf Club, ensuring compliance with company policies and procedures. This role requires the development and implementation of business strategies that drive financial performance, operational excellence, and a superior guest experience. Additionally, the General Manager will be responsible for effectively communicating key operational updates, business strategies, and performance metrics to facility owners and corporate support staff, ensuring alignment with organizational goals and facilitating collaborative decision-making.Essential Duties and Responsibilities:Coordinate and deliver effective communication with clients regarding facility operations, improvements, and strategic initiatives.Work closely with the apartment manager to cross-promote the golf course and the apartments.Direct, coordinate, and monitor the development of the facility's annual business plan, operating budgets, and capital budgets. Approve and adjust as necessary before submission to senior management.Develop and execute club's buying plan and inventory management for Golf Shop and F&B ensuring achievement of sales and margin goals.Monitor and evaluate financial performance relative to budget goals and objectives, implementing action plans to achieve necessary adjustments.Analyze and evaluate operations to determine productivity efficiencies versus budgeted standards. Develop and initiate corrective action plans as needed.Review and approve financial expenditures and transactions related to operations, services, and facilities/equipment within established guidelines.Manage internal communication activities to ensure coordination between departments. Communicate clearly and persuasively with employees and customers.Provide leadership consistent with company culture and mission to promote positive employee morale and performance quality.Provide direction, supervision, and guidance to subordinate management staff, supporting their development and ensuring the successful implementation of departmental goals, policies, and procedures.Oversee and manage employment activities, including recruitment, selection, performance evaluations, training, compensation, discipline, and termination, ensuring compliance with company human resources policies.Assess and enhance the quality of customer service across all departments. Implement proven guest service training programs to achieve a “Best in Class” golf experience.Implement KemperSports core business initiatives, including Green to a Tee, Safety National, TrueService, and Player Development Programs.Develop and maintain membership by offering excellent club value and strong relationships between members, apartment residents and club employees.Maintain current knowledge of industry developments through continuous review of golf industry periodicals and participation in trade associations and organizations.Ensure timely submission of all required operational, financial, budgetary, and related reports.Represent KemperSports and Timberlinks Golf Club in community events and functions that support business growth and create positive relationships within the community.Attend meetings with clients and to positively represent the facility and KemperSports management strategies.Other duties and responsibilities as assigned.Qualifications:College degree preferred.PGA Class A Member preferred but not required.3 years applicable functional, supervisory and/or management experience, preferably in the golf industry.Highly organized, efficient, and detail oriented.Demonstrated experience and capability in the areas of customer service training, budget development, fiscal management, strategic planning, social media marketing, staff leadership and development.Demonstrated strong written, verbal, and interpersonal communication skills.Experience in oversight of Food and Beverage concessions, including product ordering and inventory management.Strong knowledge of Golf/Club POS systems and office applications including Microsoft Excel, Microsoft Word, Outlook, accounting software, and Canva graphic design platform.Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.Positive attitude, professional manner and appearance in all situations.Supervises:Entire staff including Superintendent, and Head Golf ProfessionalClassification:Full-time, Non-Seasonal, Salaried, ExemptKemperSports Management is an Equal Opportunity Employer#J-18808-Ljbffr