General Manager - Patrice & Associates of Aberdeen : Job Details

Position: General Manager – Taproom/Kitchen

Are you a passionate leader with a knack for hospitality and a love for craft beer? We're looking for a General Manager to oversee our Taproom and Kitchen operations, drive excellence in customer service, and be an ambassador for our brand. If you thrive in a fast-paced environment, have strong leadership skills, and enjoy building memorable experiences, this role is for you!

What You'll Do

As the General Manager, you'll:

• Serve as the key point of contact for customers, staff, and vendors.
• Inspire and develop a high-performing team through training, mentoring, and knowledge sharing.
• Implement and oversee company-approved processes and procedures.

Your Responsibilities

• Create a Welcoming Environment: Be the face of the brand, ensuring a positive atmosphere for staff, customers, and vendors.
• Motivate and Mentor: Lead by example to deliver exceptional customer service.
• Manage Inventory & Financials: Oversee kegs, cans, spirits, merchandise, and financial reporting (e.g., deposits, tips, petty cash).
• Ensure Cleanliness & Compliance: Maintain high standards in cleanliness and enforce health and safety regulations.
• Monitor KPIs: Drive profitability, reduce waste, and contribute to revenue growth.
• Oversee the Menu: Manage the beer and food menus to maintain quality and inventory.
• Report Operations: Submit timely operational reports and ensure all processes run smoothly.

What We're Looking For

• Proven experience as a Taproom/Restaurant Manager or similar role.
• Strong customer service background and leadership skills.
• Extensive knowledge of food, beverages, and craft beer.
• Financial management expertise.
• Motivational, people-first leadership style.

Why Join Us?

We are committed to creating a vibrant, welcoming atmosphere for both our customers and employees. As part of our team, you'll have the opportunity to make a lasting impact while growing in a dynamic and rewarding environment.

Equal Opportunity Employer (EOE)