General Manager - The United Green : Job Details

Job Title: General Manager Cannabis Dispensary

Location: Manhattan, NY

Compensation: $80,000 - $110,000 annually (Benefits to be introduced at a later stage)

About Us:

Our client is launching a premium cannabis dispensary in Manhattan, NY, and is seeking a talented General Manager to spearhead this exciting venture. This role offers the opportunity to shape the store from its inception, assembling a team, sourcing products, and ensuring operational excellence. The ideal candidate will possess extensive experience in retail management, preferably within the cannabis or similarly regulated industries, and bring a proactive, problem-solving approach to this leadership position.

Role Overview:

As the General Manager, you will oversee all aspects of store operations, including pre-launch setup, team management, compliance adherence, and customer engagement. Youll play a pivotal role in establishing this dispensary as a trusted, innovative, and compliant provider in New Yorks fast-evolving cannabis market.

Key Responsibilities:

Pre-Opening Tasks

• Lead the setup of the dispensary, including store design, product sourcing, vendor selection, and merchandising layout.
• Recruit and train a team of 810 retail associates to deliver exceptional service and operational excellence.
• Work with ownership to ensure the store meets all state and local cannabis regulations prior to launch.

Daily Operations

• Oversee the stores daily operations, including scheduling, inventory management, and financial reporting.
• Maintain a clean, secure, and welcoming retail environment for both customers and staff.
• Implement standard operating procedures to ensure efficiency and compliance.

Team Leadership

• Train and manage staff to ensure they provide high-quality customer service and maintain a thorough understanding of cannabis products and regulations.
• Conduct regular performance reviews, team meetings, and individual coaching sessions.

Customer Engagement

• Create a premium customer experience through education, professionalism, and responsiveness to inquiries or issues.
• Monitor customer feedback to continually improve service delivery.

Compliance and Reporting

• Ensure strict adherence to all NY cannabis laws, including ID checks, daily transaction limits, and accurate record-keeping.
• Stay informed of any changes in regulations and update operational procedures accordingly.

Future Expansion

• Prepare for the opening of additional locations by refining processes and contributing to scaling strategies.

Qualifications:

Experience

• Minimum of 3 years in retail management; cannabis or highly regulated industries strongly preferred.
• Proven track record in team management, inventory oversight, and operational excellence.

Knowledge and Skills

• Deep understanding of New Yorks cannabis laws and consumer trends.
• Proficiency in dispensary point-of-sale (POS) systems; experience with Dutchie is a plus.
• Strong organizational, problem-solving, and leadership skills.

Additional Requirements

• Availability to work weekends and adapt to a variable schedule as needed.
• Bachelors degree in business, management, or a related field is preferred but not required.

Compensation and Benefits

• Salary: $80,000 - $110,000 annually, based on experience.
• Benefits: Currently unavailable but planned for future implementation.
• Growth Opportunity: Play a foundational role in scaling operations and opening additional locations.