General Manager - Glass & Vine : Job Details

General Manager

Glass & Vine

Job Location : Miami,FL, USA

Posted on : 2024-12-18T16:29:14Z

Job Description :
Benefits:
  • Company parties
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insuranceGrove Bay Hospitality Group is seeking for individuals with a passion to join a world class team! The Restaurant General Manager will be responsible for maintaining high standards of service, managing a team of staff members, coordinating with various departments, and optimizing overall restaurant performance. Responsibilities:
  • Oversee daily operations:
    • Supervise all aspects of the restaurant's activities, ensuring smooth and efficient operations.
    • Monitor and maintain high levels of customer service, satisfaction, and cleanliness.
    • Manage reservations, seating arrangements, and customer flow to optimize occupancy and minimize waiting times.
    • Team management:
      • Recruit, train, and develop a team of skilled and motivated restaurant staff.
      • Schedule and assign duties to ensure adequate coverage and efficient service.
      • Provide ongoing coaching, feedback, and performance evaluations to enhance team performance.
      • Customer service:
        • Ensure the delivery of exceptional customer service by setting and maintaining high standards.
        • Handle customer inquiries, concerns, and complaints promptly and professionally.
        • Foster a customer-centric environment and proactively seek ways to enhance guest satisfaction.
        • Financial management:
          • Monitor and control operational costs, including labor, inventory, and supplies.
          • Implement effective strategies to increase revenue, improve profitability, and achieve financial targets.
          • Conduct regular inventory checks and collaborate with the procurement team to ensure optimal stock levels.
          • Inventory and Supplier Management:
            • Oversee inventory control, ordering, and stock management.
            • Develop and maintain relationships with suppliers and negotiate favorable terms.
            • Ensure optimal levels of food and beverage stock while minimizing waste.
            • Compliance and safety:
              • Uphold health, safety, and sanitation standards, following local health regulations.
              • Ensure compliance with all applicable laws, regulations, and airport security protocols.
              • Maintain accurate records and documentation as required by company policies and procedures.Qualifications and Skills:
                • Proven experience as a Restaurant Manager or in a similar leadership role.
                • Strong knowledge of restaurant operations, service standards, and best practices.
                • Exceptional leadership and team management skills, with the ability to motivate and develop staff.
                • Excellent communication and interpersonal skills, with a customer-oriented approach.
                • Strong organizational and multitasking abilities, with attention to detail.
                • Ability to work under pressure and handle challenging situations calmly and effectively.
                • Knowledge of relevant health and safety regulations and compliance requirements.
                • Flexibility to work shifts, including weekends, evenings, and holidays.
                • Prior experience in the airport or hospitality industry is a plus.Grove Bay is an E-Verify and equal opportunity employer, you must show proof of eligibility to work in the U.S. #J-18808-Ljbffr
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