General Manager - Holiday by Atria : Job Details

Lead, Inspire, and Transform as Our General Manager!

Are you a visionary leader who thrives on driving results, building exceptional teams, and creating thriving communities? If you have a passion for operational excellence, customer satisfaction, and leading with purpose, we invite you to join us as a General Manager at our Elm Park Estates Community.

In this dynamic and rewarding role, youll oversee the day-to-day operations of our senior living community, making a meaningful impact on residents, employees, and the bottom line.

Why This Role is Exceptional

• Own the Mission: Lead a community where your decisions shape the lives of residents and the team every day.
• Be a Trailblazer: Partner with leadership to implement innovative sales and operational strategies that set us apart.
• Inspire Excellence: Build and manage a high-performing team while fostering a culture of collaboration, engagement, and growth.
• Make a Difference: Ensure residents and families experience a safe, vibrant, and welcoming environment theyre proud to call home.
• Advance Your Career: With full P&L responsibility, youll gain unparalleled experience and opportunities to grow in leadership.

What Youll Do

• Lead Operations: Drive community success by managing everything from sales and marketing to staffing, facilities, and resident satisfaction.
• Achieve Financial Goals: Develop and manage budgets, monitor performance, and implement strategies to exceed financial targets.
• Foster Collaboration: Partner with the Regional Vice President and department leaders to ensure seamless operations and exceptional customer service.
• Develop a Stellar Team: Recruit, hire, and mentor a team of 18-24 members, building a culture of excellence and accountability.
• Engage Stakeholders: Build strong relationships with residents, families, local organizations, and regulatory agencies to ensure community success.
• Plan for Success: Execute creative sales and marketing strategies that drive occupancy and increase census.
• Ensure Quality: Oversee safety, maintenance, and compliance standards to ensure a high-quality environment for residents and staff.

What You Bring

• Proven Leadership: 2-4 years of operational management experience, preferably in senior living, hospitality, healthcare, or retail.
• Sales and Financial Expertise: Demonstrated success in achieving financial goals and driving occupancy or sales growth.
• Team Builder: Experience recruiting, training, and developing top talent.
• Operational Savvy: Knowledge of facilities management and compliance, paired with strong problem-solving skills.
• Customer-Centric Focus: A track record of delivering exceptional customer experiences and building trust with stakeholders.
• Education & Skills: A bachelors degree in business administration, hospitality, or healthcare administration is preferred, along with proficiency in Microsoft Office and CRM systems.

What We Offer

• Competitive salary with performance-based bonuses.
• Comprehensive benefits, including health, dental, and vision insurance.
• Professional growth opportunities and leadership development programs.
• A dynamic, supportive work environment where you can thrive.
• The chance to make a real difference in the lives of residents and their families.