General Manager - Elliott Auto Group : Job Details

GENERAL MANAGER

Job Purpose: Ensures the profitability of the dealership by overseeing the various departments which include variable operations (sales & financing), fixed operations (service & parts), and the business office (accounting & administration). Duties of the general manager include, but are not limited to, planning, motivating, and coordinating the dealership's management through leadership and solid business practices.

Job Duties:

• Hiring all management positions, completing performance evaluations regularly and developing short and long-term goals for each department manager (includes administrative, sales, parts, collision, and service departments).
• Planning and developing short and long-term goals and objectives annually, and submitting time projections to corporate management for approval.
• Effectively communicating with the comptroller/office manager on a weekly basis to review departmental forecasts and ensure consistency with annual projections.
• Paying close attention to daily operations, recommending and creating improved courses of action where necessary.
• Explaining the policies and procedures of the dealership to all employees and following up with employees to ensure these issues are understood and followed.
• Providing dealership management with reports on the financial condition of the dealership.
• Overseeing the monthly financial statement to ensure it is complete, accurate, and submitted on time to the management/dealership owners.
• Coordinating with the business/administrative office to ensure that records and analyses are correctly maintained.
• Creating a good working relationship with lending institutions and manufacturer personnel and maintaining these relationships.
• Coordinating regular meetings with the managers of each department to ensure their profitability and efficiency.
• Working with sales and finance management to develop dealership sales goals and business plans.
• Maintaining an enthusiastic attitude to build positive employee attitudes and morale.
• Creating cost-effective advertising programs and merchandising strategies for the dealership.
• Focusing on any customer complaints that department managers are unable to rectify and taking the necessary steps to resolve these complaints.

Skills/Qualifications:

• Two or more years of dealership sales experience.
• Five or more years in a supervisory position.
• Experience in other dealership departments is a plus.
• Ability to manage a large, diverse staff.
• Knowledge of federal, state, and local regulations affecting operations and compliance. Must provide necessary training on regulations and ethical practices.
• Effective analytical and communication skills.
• Effective people skills.
• Good reading, computer, and mathematics skills.
• Leadership qualities.
• Ability to learn new technology.

Job Requirements:

• Must hold a high school diploma or equivalent.
• A college degree in business administration is preferred.
• Two years of management experience.
• Superior customer interaction skills.
• Excellent negotiation abilities.
• Assertive personality and strong drive for success.
• Must be able to work evenings and weekends.
• All applicants must demonstrate the ability to pass pre-employment testing, including background checks, drug tests, credit reports, and possess a valid driver's license.

Benefits: Health, dental, vision, and paid time off.

About Us: We are a family-owned and operated company for over 30 years. It is a great work environment for growth, and we strongly believe in promoting from within. We offer health, dental, vision, short-term disability, as well as Aflac products. We also provide a paid vacation after your first year.