General Manager - CarDealershipGuy : Job Details

Gengras Motors has been a trusted name in the automotive industry since 1937. With a strong commitment to serving our customers and employees, we operate dealerships across Connecticut, Massachusetts, and Vermont, representing brands such as Honda, BMW, Volvo, Chrysler, Dodge, Jeep, Ram, Ford, VW, and Subaru. Our core values—caring for others, honesty and integrity, passion, and continuous growth—drive everything we do. Our mission is to double in size through strategic acquisitions while maintaining our reputation for exceptional customer service.

Gengras Motors is seeking an experienced and results-driven General Manager to lead one of our dealership locations. The General Manager will be responsible for overseeing all aspects of dealership operations, ensuring profitability, customer satisfaction, and employee engagement. The ideal candidate will have a strong background in automotive retail management, a track record of success in sales and service, and a leadership style that aligns with our core values.

• Strategic Leadership: Develop and execute business strategies to drive sales, service, and profitability while maintaining an exceptional customer experience.
• Financial Performance: Oversee dealership financials, including P&L management, budgeting, and expense control to ensure maximum profitability.
• Sales & Service Operations: Lead sales and service teams to achieve and exceed performance targets, ensuring a seamless and customer-focused experience.
• Team Development: Attract, develop, and retain top talent, fostering a high-performance culture that aligns with Gengras Motors' values.
• Customer Experience: Ensure that every customer interaction reflects our commitment to service excellence, leading to high CSI (Customer Satisfaction Index) scores.
• Process Optimization: Implement best practices to streamline operations, enhance efficiency, and improve overall dealership performance.
• Compliance & Ethics: Ensure compliance with all state, federal, and manufacturer regulations while upholding the highest ethical standards.

• Minimum 5+ years of experience in an automotive dealership leadership role (General Manager, General Sales Manager, or Fixed Operations Director preferred).
• Proven track record of driving profitability and achieving sales and service performance goals.
• Strong financial acumen, including experience managing P&L statements, budgets, and expense control.
• Ability to recruit, train, and develop high-performing teams.
• Excellent customer service and relationship management skills.
• Strong leadership, communication, and problem-solving abilities.
• Familiarity with automotive software systems (CRM, DMS, and inventory management tools).
• Bachelor's degree in Business, Automotive Management, or related field preferred but not required.

• Competitive compensation package including base salary and performance-based incentives.
• Comprehensive benefits package, including health, dental, vision, and 401(k).
• A supportive, team-oriented culture driven by our core values.
• Opportunities for career growth and advancement within a growing dealership group.
• The chance to be part of a company with a long-standing reputation for excellence in automotive sales and service.

Contact:

Jim Tierney-COO Gengras Motors

860-###-####

[email protected]