General Manager - Shipco Transport : Job Details

General Manager

Application Deadline: 30 June 2025

Department: Management

Employment Type: Full Time

Location: Braintree, MA

DescriptionShipco Transport Inc., a leading international cargo transportation company (NVOCC), has an opening at our Boston branch located in Braintree, MA for an experienced General Manager.We are looking for a candidate who is dynamic, highly motivated, reliable and who understands and appreciates the importance of a team effort.Key ResponsibilitiesLeadership & Management:

Oversee day-to-day operations of the Boston branch, ensuring smooth execution of all services that Shipco offers (LCL, FCL, Import, Export)

Lead, manage, and develop a high-performing team to achieve operational and strategic goals.

Foster a collaborative and positive work environment, promoting teamwork and accountability.

Sales Development:

Identify potential customers, drive acquisition efforts, and establish lasting client relationships.

Develop and implement strategies to grow the customer base and maintain strong connections with existing clients.

Collaborate with the sales manager and local sales support to achieve revenue targets and support business growth.

Operational Excellence:

Ensure compliance with industry regulations and internal policies, with a focus on quality and efficiency in freight forwarding services.

Monitor and analyze branch performance metrics, identifying areas for improvement and implementing solutions.

Maintain a strong focus on customer satisfaction by addressing and resolving operational challenges promptly.

Financial Management & Reporting:

Monitor the branch's P&L to ensure profitability and financial stability.

Prepare and present monthly profit reports to corporate leadership.

Develop and execute strategies to achieve the branch's annual budget goals.

Handle the creation of the yearly budget and provide forecasts to align with corporate objectives.

Strategic Collaboration:

Work closely with corporate leadership and product stakeholders to align branch operations with company-wide goals.

Contribute to the development and execution of strategic initiatives that enhance company growth and operational efficiency.

Act as a key liaison between the branch and corporate teams, ensuring alignment on priorities and objectives.

Act as a key liaison between the branch and corporate teams, ensuring alignment on priorities and objectives.

Skills, Knowledge, Expertise, and ExperienceExperience:

• A minimum of 3 years in branch-level management, plus 3–5 years of hands-on operational and/or commercial development experience, preferably in an NVOCC background (candidates with VOCC or freight forwarder backgrounds will also be considered).
• Proven expertise in the New England and North Europe markets is highly preferred.

Knowledge & Skills:

• Comprehensive knowledge of daily operations, customer service, and documentation for ocean export and import.
• Strong understanding of local and international governmental, Customs, carrier, security, and hazardous cargo regulations.
• Expertise in staff training, supervision, motivation, and retention.
• Proficiency in general accounting principles, including budget formulation, KPI analysis, and profit and loss statements.

Education:

• Bachelor's degree in Transportation Management, International Business, or a related field is required.

Communication & Other Skills:

• Excellent verbal and written English skills.
• Strong communication, organizational, and managerial skills.
• Detail-oriented with the ability to thrive in a fast-paced, multi-tasking, customer service-focused environment.

BenefitsWe offer a positive and friendly atmosphere with opportunities for advancement and personal growth. Salary is commensurate with experience.Benefits include medical, dental, life, vision, STD and LTD insurance. We also offer a flexible benefits plan, an optional wellness plan and a matching 401(k) plan.Shipco Transport is an Equal Opportunity Employer, welcoming applications from individuals of all abilities, backgrounds, and experiences.Please submit your resume accompanied by a cover letter, clearly referencing the job title of GENERAL MANAGER, BOSTON.#J-18808-Ljbffr