General Manager (St. Louis) TK Elevator Corporation - ThyssenKrupp Elevator : Job Details

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced General Manager in St. Louis, MO.

Responsible for driving revenue growth and managing the branch's P&L by successfully managing all departments and lines of business to exceed business goals. Drives the culture and sets expectations for safety, work ethic, professionalism, ownership of the business and shares pride in the branch and the branch's successes.

ESSENTIAL JOB FUNCTIONS:

• Supervises department managers and superintendents by providing direction and training, and communicating company policies, procedures and objectives.
• Leads by example the company's commitment to safety and administers the company safety program.
• Ensures the branch's daily operations run efficiently and cost effectively and meets financial commitments including target EBIT dollars and gross margin percent goals across all lines of business except New Installation.
• Manages profit and loss (P&L) and uses accounting reports to measure each department's performance to ensure monthly budgetary goals are met.
• Works with sales managers to increase customer base.
• Oversees retention of service contracts including direct involvement in all “at risk” customer accounts. Plays leadership role in customer retention programs using NPS scores, processes, tools and technology.
• Develops and maintains strong working relationships with clients, elevator consultants, building owners, managers and prospects.
• Oversees and ensures that the employee performance process for both union and non-union employees is performed timely and consistently.
• Recommends employee merit increases as part of the performance management process for non-union employees and meets with employees to review their compensation and bonus structure.
• Maintains a strong working knowledge of the overall market area.
• Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements; and a good understanding of employment and labor laws.
• Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods.
• Maintains a strong working knowledge of the contract with the International Union of Elevator Constructors. Includes meeting with local business agents to resolve issues involving contract work, grievances and union employee issues.
• Responsible for reviewing and approving invoices, accounts receivables, write-offs and credits.
• Consults with regional and district teams in areas of operations, sales, accounting, safety and human resources. Ensures that all HR matters are coordinated with the regional HR team. Responsible for multiple levels of approvals including but not limited to purchasing, contract execution, contract modifications, and price adjustments.

EDUCATION & EXPERIENCE:

• Thorough knowledge of the elevator industry and general management methods within the elevator industry.
• Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience.
• Proven success managing and developing talent within the workforce.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years of experience within the industry, education, office location, etc.

Provided they meet all eligibility requirements under the applicable plan documents, employees will be offered medical, dental, vision, flexible spending accounts, supplemental medical plans, basic life insurance, AD&D, short term and long term disability, optional life and AD&D, optional spouse and dependent life insurance, dependent life insurance, flexible spend account, health savings account, identity theft monitoring, pet insurance, Employee Assistance Program, Wellness program, and tuition reimbursement. Employees also will be able to enroll in our company's 401k plan. Relocation assistance is offered for candidates relocating more than 50 miles for this position.

Employees will receive 15 days of vacation leave per year. Employees will enjoy 11 paid holidays throughout the calendar year. Up to six weeks of paid parental leave will be available for use after successful completion of 90 days of full-time employment. Eligibility requirements for these benefits will be controlled by applicable plan documents.

This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator or call 1-844-###-####.

To apply to a position, please click on the Apply Now button.

For any additional questions or job specific requests, please use the contact below and include the Job Requisition Number as a reference.

Posting date: 2025/03/26

Experience level: Management

Type of contract: Permanent, Full time

Work mode: On Site

Job field: Overall Business Responsibility

Job number: US_901745_ET_TKELECP12065

Application deadline: As long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.