General Manager05594 1004 Western Blvd - https:/wayup.com/sitemap.xml : Job Details

Job Description

• Lead a team of delivery drivers and CSR's to ensure orders are expedited quickly and correctly.

• Responsible for end of the night bank deposits when closing.

• Conduct a nightly product inventory count when closing.

• Ensure the store is set up properly and ready to receive orders upon opening.

• Foster and project a sense of urgency with each and every order.

• Ensure the store runs according to Domino's Operation Evaluation Review standards.

• Oversee total store operations.

• Communicate with other managers and staff regarding any aspect that impacts business operations.

• Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery.

• Actively train the GMIT on all aspects of store operations.

• Maintain staffing levels that mirror the needs of the business at any point of the day.

• Create and maintain an employee schedule based upon labor needs.

• Collect money and signed credit card receipts from delivery drivers at the end of their shift.

• Resolve disputes and ensure every unhappy customer is a returning customer.

• Ensure vehicles used for delivery pass inspection, both mechanically and visually.

• Assist with routing delivery drivers to maximize service to customers while maintaining Domino's standards of orders delivered on time.

• Ability to read and understand P&L ledger.

• Uphold Domino's standards of grooming, uniform, and appearance.

• Promote pizza products, specials, and promotions.

• Receive cross-training for preparing products and ingredients, closing and opening procedures, operating the pizza oven, and properly boxing products for delivery or carryout.

• Provide quality customer service to internal and external customers both over the phone and in person.

• Ability to speak and write clearly and comprehend the use of a computer-based order entry system.

• Contribute to and promote an atmosphere of teamwork, energy, and fun.