General Salon Manager - San Francisco Institute of Esthetics and Cosmetology : Job Details

Founded in 2013, Madison Reed is a prestige beauty brand that empowers ALL women with a revolutionary way to color their hair. For the salon goer or DIY at home, we offer unparalleled hair color and care products that save women time and money. Madison Reed is sold across the country through www.MadisonReed.com, Sephora, Ulta and now….in our newest endeavor, Madison Reed Color Bars.

We are hiring experienced Salon Managers for our SF Bay area Color Bars, so if you are a licensed cosmetologist with salon management experience, read on!

Who you are:

Madison Reed's Salon Managers are entrepreneurial leaders who deliver exceptional customer experiences, while inspiring your team of Colorists and support staff. As a member of the leadership team building the Madison Reed Color Bar story, you are also a thought leader and partner to the company, as we lay the foundation and establish the roadmap to success for Color Bars.

What you will do:

A successful General Manager demonstrates excellence through:

Team Building

• Manage, guide, and coach the Color Bar team on a daily basis.
• Interview, onboard, and retain an ongoing pool of high quality candidates.

Business Results

• Build relationships with Madison Reed's clientele, ensuring that clients experience our 100% LOVE guarantee with every visit.
• Consistently achieve monthly sales goals and other leading Key Performance Indicators.
• Understand and optimize your shop's P&L.

Daily Operations

• Resolve customer issues and employee relations to ensure the highest level of customer satisfaction and team morale.
• Execute operations, marketing, and human resources and other Madison Reed company objectives in store.
• Build and manage timekeeping and payroll reporting.

Core skills & requirements:

MUST HAVES:

• Must be a licensed cosmetologist and experienced Colorist.
• You must have management experience running and leading a customer-centric retail store and team (ideally, overseeing $1mm+ sales). You understand what it takes to manage a retail P&L, including recruiting and managing a field team.
• You have 3+ years of experience working in service-oriented businesses.
• You have a strong level of technical proficiency and comfort working remotely with HQ.

Additional Attributes:

• You are also ambitious, a self-starter who acts with a sense of urgency, and a problem solver — these are the traits that allow you to navigate your team and your career successfully in an entrepreneurial environment.
• You are thoughtful, accurate, and detailed – from how you execute to how you bring forth ideas to the table.
• You are a strong communicator.
• Lastly and probably most importantly, you are the ambassador of the Madison Reed values and brand in your community, the salon, and to your team and customers. You exhibit the highest level of professionalism and emotional maturity in everything you do.

Who We Are:

Love, Joy, Courage, Responsibility and Trust. Join a company where we live and breathe these values, from how we treat our customers to our 80+ and growing team. Madison Reed believes all women should own their beauty, which includes deserving more and living their most brilliant and honest expression of themselves.

Madison Reed offers competitive Compensation + Benefits + Training in San Francisco.