Roles & Responsibilities: The Glazier / Installer - Helper / Apprentice position is the primary product fulfillment position in the company. Glaziers / Installers Helpers are charged with assisting the Glazier in delivering the customer experience in the home as part of the final fulfillment (installation) process.
- This is an entry level position helping the Glazier complete the jobs at hand. Take direction from the Glazier.
- Load required job materials to installation vehicle(s), including redundant materials, tools, job folder/paperwork, safety equipment etc...
- Communicate to office AND customer if we'll be late for scheduled installation appointment
- Assist the Glazier with Installing all products and services included in the work order, troubleshoot, and strive to resolve any installation problems that might occur on-site
- If it's not possible to safely perform a quality service or installation on the date promised, effectively note all issues, and required materials necessary to complete the installation to the customer's satisfaction at a later date.
- Take care of the customer's home/business, ensuring we leave it cleaner than when we found it... use booties, etc...
- This is an Apprentice position with the potential to become a full time Glazier.
Qualifications & Educational Requirements:
- No residential glass installation experience necessary, but preferred. Will train on the job.
- HS Diploma or equivalent
- All candidates must pass initial background check and drug test. Valid license to drive, and a clean DMV record
- Candidates must be physically capable of performing work, in good health, with the ability to lift up to 50-100lbs. unassisted
Preferred Skills:
- Residential glass replacement including single/double pane window glass, cabinet glass, in glass pet doors, etc...
- Residential window/door installation including new construction and retrofit
- Window/door maintenance, weatherization, and repair
- Effective troubleshooting skills
- Excellent verbal/written communications skills
- Microsoft Office proficient (Word, Excel) preferred
- Hardworking, motivated, with excellent organizational and time-management skills
*Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner. Glass Guru is a franchise system. Each location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Glass Guru Corporate.