Global Product Solutions and Operations Manager, Signals - TikTok : Job Details

ResponsibilitiesTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.As a Global Product Solutions and Operations Manager, you'll support the product lifecycle across both inbound and outbound responsibilities, acting as the voice of the customer for advertisers globally. This role will be focused on developing the portfolio of signals solutions to help advertisers share website, app and offline data with TikTok. Inbound responsibilities include research to understand market needs and gaps, prioritizing feature requests from all markets, and running early-phase (alpha/beta) product tests. Outbound responsibilities include developing a thoughtful go-to-market plan for new products, including the development of customer-facing collateral and sales training materials. As the business owner of your products, you'll drive product adoption post-launch by targeted activation initiatives and new feature releases.You'll bring an understanding of advertising, a knowledge of the competitive landscape, and a passion for storytelling to this highly collaborative role. This role works with diverse teams including Product Management, Operations, Business Marketing, Data Science, Engineering and Sales. Your experience, knowledge, and focus will make you the champion for your products, both internally and in the market.Responsibilities:- Define global commercialization for TikTok's ever-evolving ads product, with a focus on signals. Instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy.- Partner closely with Product team to deeply understand business' pain points, form business requirements and prioritize solutions to influence the direction of product development- Maximize value from signals solutions across markets by generating claims and ensuring inclusion of results in case studies and at industry events- Partner with cross-functional teams including regional counterparts to develop and execute global programs and initiatives- Build an understanding of the most nascent TikTok advertising and signals products and leverage these products to achieve customer goalsQualificationsMinimum Qualifications:- BA/BS degree - 5+ years of product marketing experience- 5+ years of product marketing experience with digital ad products or ad technical operations experience- Experience working with clients on qualitative and quantitative measurement of marketing campaigns. An understanding of the signals solutions provided in market and an ability to advise businesses on these- A fast learner with a good sense of judgment and original thinking. Ability to thrive in ambiguity and adjust quickly to change- A commercial mindset with experience building business cases from market research and analysis- Excellent communication, organizational and analytical skillsPreferred Qualifications:- Experience developing signals solutions to service client marketing objectives- 5+ years of experience in digital advertisingTikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at