Global Rebate Operations Analyst - Western Digital : Job Details

Job Description

• Leads the planning and the execution for Rebate Settlement/Payout for WD's global customer base (OEM + Distributor+ Retail).
• Serve as global process owner to drive improvements and alignment across all aspects of rebates and claims settlements, as we harmonize rebate programs across all subsidiaries.
• Actively engage counterparts in Sales, Sales Operations, Marketing, Pricing, AR Collections, Finance budget management and across all segments of the supply chain to resolve and avoid customer concerns regarding rebate settlement. Identify opportunities for efficiency, aligns stakeholder interests and drives solutions to streamline current practices.
• Provide functional guidance, training and support to off-shore Rebate Analysts to ensure Rebate payments are made accurately and timely on verified and validated criteria.
• Troubleshoot issues related to rebate disputes & deductions to determine cause, provide solutions, and manage operational escalations related to Rebate Settlement.
• Engage directly with the global customer base to ensure healthy relationship dynamics as well as drive process improvements through the POS to Rebate Settlement interaction.
• Includes conflict resolution as it relates to disputed rebate payments, problem solving and customer negotiations.
• Ensure Rebate Settlement meets all internal controls requirements and external customer satisfaction.
• Assist with key periodic (month end close, quarter close, year-end etc.) business targets.
• Support enterprise-wide ERP, Rebate and Inventory tools implementations.

Qualifications:

• Project management skills
• Ability to manage and drive projects to completion, managing stakeholder expectations and timelines
• Ideally Knowledge of Distribution Channel Management and Accounts Receivable
• Bias for action, ability to manage global stakeholders Leadership and strong business partnering across supply chain, pricing & sales-related organizations
• Systems aptitude, with knowledge of Model N, Oracle & SAP desired.
• Fundamental awareness of accounting principles

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion, sex, gender, age, national origin, sexual orientation, medical condition, marital status, physical disability, mental disability, genetic information, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above.

Western Digital thrives on the power and potential of diversity. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request.

Based on our experience, we anticipate that the application deadline will be 3/3/2025 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline.

Compensation & Benefits Details

• An employee's pay position within the salary range may be based on several factors including but not limited to relevant education, qualifications, certifications, and experience.
• The salary range is what we believe to be the range of possible compensation for this role at the time of this posting.
• You will be eligible to participate in Western Digital's Short-Term Incentive (STI) Plan, which provides incentive awards based on Company and individual performance.
• We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; and more.