Global SCM Systems Support Specialist - Manpower Group : Job Details

Our client in the supply chain industry is seeking a Global SCM Systems Support Specialist to join their team. As a Global SCM Systems Support Specialist, you will be part of the Supply Chain System Support team based in Midland, TX supporting Ariba and SAP (S/4 HANA) transactions. The ideal candidate will have strong communication skills, the ability to work independently, and proficiency in time management. Job Title: Global SCM Systems Support Specialist Location: Midland, TX Pay Range: Please inquire with recruiter for pay rate information. What's the Job?

• Prioritize, define scenarios, document, and communicate the findings and recommendations of User Acceptance Testing (UAT) in a timely manner to ensure the solution meets the businesses requirements and expectations
• Monitor, prioritize, and troubleshoot incoming incident tickets assigned to the GSCM Systems Support team and ensure prompt and effective communication throughout the incident lifecycle
• Identify and prioritize any defects or enhancements that need to be addressed in Ariba and SAP
• Liaise within SCM, AP, Ops, IT, Ariba/SAP Support, and suppliers to resolve any issues experienced by users and suppliers in Ariba and SAP
• Act as a control point, enforcing data consistency across Ariba and SAP
• Serve as the first line of support for end-user queries, issues, and problems related to SAP and Ariba.
• Participate actively in team meetings and contribute to problem-solving discussions for prompt resolutions.

What's Needed?

• Bachelor's degree (Supply Chain, IT, or Business Administration preferred) or equivalent work experience.
• Strong communication skills and ability to seamlessly collaborate with multiple teams to update, enhance, and troubleshoot configurations to interface effectively and appropriately across functions with various levels of seniority.
• Capable of working independently with minimal guidance and well adaptable to change.
• Excellent proficiency in time management and ability to assess and resolve tasks in a timely manner.
• Experience in Microsoft Office; advanced Excel skills
• Ability to promptly learn new systems, processes, and applications.

What's in it for me?

• Opportunity to work with a leading company in the supply chain industry.
• Hybrid work schedule with work from home days.
• Contract position with potential for extension.
• Opportunity to work with a diverse team and collaborate with multiple departments.
• Gain experience in Ariba and SAP systems.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells -creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.