Globe/LNL Life Claims Management Intern (Summer Internship 2025) - Globe Life : Job Details

Globe/LNL Life Claims Management Intern (Summer Internship 2025)

Primary Duties & Responsibilities

Ready to launch your career and make a real impact? At Globe Life, our summer internship program isn't about busy work, it's about diving into meaningful projects that drive our mission to help Make Tomorrow Better. As a publicly traded company, we offer a unique opportunity to gain hands-on experience, build your skills, and contribute to work that truly matters. This is more than just an internship—it's your chance to kick-start your career and leave your mark.

Role Overview:

Could you be our next Globe/LNL Life Claims Management Intern (Summer Internship 2025)? We are currently seeking a Globe/LNL Life Claims Management Intern to join the Globe Life team for Summer 2025!

In this internship role, you will report to the Life Claims Supervisor and is responsible for a full range of activities related to data analysis, planning, development, deployment, and support of new and existing projects impacting multiple businesses units and business processes.

This is an on-site position located in McKinney, TX.

What You Will Do:

• Proactively communicate with management regarding problems such as staffing, high/low work volume, emergency situations, etc.

• Identify process improvement opportunities and use logic and reasoning to compare strengths/weaknesses of alternative resolutions.

• Conceptualize innovative technical solutions that translate into efficiencies within the unit.

• Track and analyze business unit trends and make appropriate recommendations that will positively impact on the department to create new or maximize existing initiatives based on the routine reporting and data that the Analyst manages.

• Projects - Assist in performing quality assurance and testing when implementing new creative tests.

• Create and modify testing specs documents (Business Requirement Documents and test cases) for department projects.

• Presents findings and insights to management from results of testing.

• Evaluate daily Workflow in OnBase platform and load balance claims as needed to ensure even distribution of work.

• Ensure each associate is equipped with the tools, knowledge and resources to be successful in their role while also recognizing training gaps and opportunities for retraining.

• Provide constant feedback to associates and counsel on matters of performance, attendance, and/or conduct.

• Ensure Mainframe & OnBase systems are functioning properly and partner with IT to address system issues.

• Utilize effective written and oral communication to respond professionally and with a sense of urgency to escalated claim issues received via mail, fax, or email

• Learn different areas within the organization.
• Work on different projects within the department as well as team projects.
• Back up other team members during vacations and/or leaves of absence.

What You Can Bring:

• Studies: Must have obtained at least junior status in a Bachelor degree program and Minimum 3.0 GPA (Official Transcript May be Requested).
• Demonstrate strong interpersonal and communication skills, effective teamwork, attention to detail, and the ability to quickly assess problems and find workable solutions.
• Positive attitude and inquisitive nature
• Strong communication skills and be comfortable working with executives at all levels due to planning responsibilities.
• Ability to work effectively both individually and in a team environment.
• Accuracy and attention to detail.
• Reliable and predictable attendance of your assigned shift and have the ability to work 40 hours per week.
• U.S. citizen or legal resident.

Program Overview:

The Globe Life summer internship program offers 10 weeks of immersive, hands-on learning designed to help you build valuable skills and enhance your professional profile. In addition to impactful departmental projects, our program features a variety of enriching experiences:

Speaker Series: Gain insights and inspiration from seasoned industry leaders and executives as they share their journeys, strategies for success, and valuable career advice.

DiSC Workshop: Enhance your communication, teamwork, and leadership skills through an interactive workshop centered on the DiSC personality assessment. Learn how to leverage your strengths and collaborate effectively.

Co-CEO Luncheon: Enjoy a unique opportunity to dine with Globe Life's co-CEOs, where you can ask questions, learn about their vision for the company, and gain firsthand leadership insights.

Professional Headshots: Take advantage of a complimentary professional photoshoot to upgrade your LinkedIn profile and stand out in your job search.

Networking Events: Build connections with your peers, mentors, and Globe Life professionals during structured networking sessions designed to foster lasting professional relationships.

Volunteer Event: Join forces with your fellow interns to give back to the community by participating in a volunteer event aligned with Globe Life's mission to help families secure their future.

Access to Wellhub Benefit: While employed with Globe Life, interns can enjoy a month-to-month Wellhub membership with access to exclusively priced gyms and fitness studios, group and virtual classes, and custom fitness programs.

Exclusive Game-Day Experience: As part of our partnership with the Dallas Cowboys and Texas Rangers, interns are invited to watch a Rangers game at Globe Life Field from our exclusive suite, complete with game-day snacks and an unforgettable atmosphere.

The internship program runs from May 27th to August 1st, offering a structured timeline that ensures you maximize your learning and professional development over the course of 10 impactful weeks. Join us for an unforgettable summer!