GRAND CAFE` - MOBILE FOOD RUNNER - Grand Sierra Resort and Casino : Job Details

Essential Job Functions/Duties:

* Be thoroughly familiar with the menus, ingredients and methods of preparation for each dish, as well as hours of operation for all food and beverage outlets.

* Collect orders from the kitchen, ensure they have been prepared correctly, promptly and efficiently deliver to the guest's room.

* Ensure orders are delivered accurately and in good condition, check for condiments, requests by guests that is noted on the ticket.

* Communicate any issues or delays that arise and resolve problems efficiently

* Aware of all amenities to ensure they are set-up and delivered on time.

* Consistently deliver courteous and professional service.

* Maintain thorough knowledge of the hotel and room layouts.

* Knowledgeable about the resort and its amenities.

* Knowledgeable about the daily schedules and events at the resort.

* Fulfill all functions as required by management.

* Be aware of all liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages.

* Keep a track of delivery orders, fill out the log

* Make backups of ranch, butter, sour cream.

* Fill the to go area with silverware, souffl cups, to go condiments

* Do daily inventory of paper goods and notify the MOD of items running low.

* Be thoroughly familiar with all standards of proper service etiquette and practice these standards throughout the guests dining experience.

* Maintain high standards of cleanliness (personal appearance, equipment and facility) at all times.

* Work well with food and beverage teammates and support departments.

* Keep work area and equipment clean and organized at all times.

* Ensure room service area is clean and organized, and that all equipment is functioning properly, report any problems to the Restaurant Manager.

* Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, co-workers, and management.

* Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

* Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.

* Work as a backup personnel to pack takeout orders

* Stand, sit, or walk for an extended period of time.