Green Room Server HOB New Orleans - Live Nation Entertainment : Job Details

Job Summary:The Role:To support the production manager by providing agreed hospitality and superior customer service to visiting artists / performers / clients and crews.Confidentiality is very importantEssential Functions:Anticipate and respond to guest needsRespond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitudeOrganize and prioritize service per appropriate service sequenceTake menu, beverage and bar orders from artists and communicate orders to kitchen and/o rbar through micros terminalCheck food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been metDeliver food and beverages to artistPerform opening/running/closing duties according to HOB policyMaintain line of sight/atmosphere control by circulating through work area throughout shiftHave the ability to memorize menus and daily specialsRemove dirty plates, glasses, etc., from green rooms once artist has finishedClean spills on tables or around work areaMaintain HOB safety and sanitation standardsHave knowledge of all music, promotional or special events in the houseProvide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately.Communicate any last minute menu changes or dietary restrictions to the kitchen staff for execution.Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival.Ensure all traces of previous occupants are removed and room is clean.Job Requirements:Required:2-5 years high volume experience in restaurant operationsSkill in guest relationsWine & Liquor knowledgeHigh School DiplomaTransportation in order to retrieve anything the artist may require that we do not carry on site.Preferred:Point of Sales knowledge, preferably MICROSResponsible Alcohol Awareness Training Certification or EquivalentPhysical Demands/Working Environment:Working environment is fast-pacedPosition requires extended periods of prolonged standing and working on your feetMust be able to lift or move up to 25 lbs using proper lifting techniquesIf the above description sounds like you and fits your background, apply online at to join the Live Nation Entertainmentteam today!