Greet Team Member - Full Time - Defined Fitness : Job Details

Location: All Club Facilities Supervises: NAReports to: Greet Team Manager Status: Non-Exempt Are you a BEAST? As a member of our Greet team, your passion is fueled by your enthusiasm. You strive for constant and never ending improvement. You are relentless in the pursuit of your goals. Your personality is captivating and your larger than life presence is the face of Defined Fitness, the first and last impression. You are Defined Fitness.The Greet Team Member is the first point of contact for members, potential members, vendors and anyone entering or calling the Club. You will effectively solve the needs and wants of individuals that walk through the doors. You are expected to execute excellent customer service throughout daily duties and interactions. Sales Driver Passionate Interpersonal-communication Critical thinker Energetic AdaptableEssential Functions & Responsibilities o Greet all members and guests in a professional, courteous and pleasant mannero Verify membership status, questions, concerns, etc. and respond accordinglyo Work with Greet Team Manager to achieve club sales goals.o Promptly and courteously, answer and/or direct all incoming callso Periodic Club walks to ensure a clean and safe facilityo Accurately process money transactionso Place calls to prospective members, regarding new promotions.o Maintain a clean and well-stocked work space at all timeso Communicate all Club concerns and member comments to club management dailyo Provide tours for prospective membersQualificationso Minimum of one year experience in a customer service oriented positiono Minimum of one year cash handling experienceo Must be able to provide excellent internal and external customer serviceo PC literate, including Microsoft Office and various other products such as CSI, QuickBooks, etc.o Must have a valid CPR/AED certification, including infant and child, within the first 45 days of employment and maintain valid certification throughout employmento Must be able to work weekends and evenings, as neededPhysical Requirementso Must be able to stand/walk for up to eight (8) hours at a timeo Must be able to lift and carry approximately 50 poundso Must be able to perform the following tasks: walk, squat, bend, stoop, stand, listen, read and write