Job Type Full-time Description The Grocery Supervisor is responsible for the day to day functions specific to the Grocery department and ensures that the department runs smoothly and effectively. The Grocery Department encompasses Grocery Proper, Refrigerated/Frozen, and Bulk. The Grocery Supervisor directs and oversees all department staff and oversees department operation's that includes ensuring proper department merchandising and product quality. The Supervisor is also responsible for exemplifying and providing genuine and compassionate extra mile hospitality to our guests. This position is Full time with a minimum and maximum range of $19.00 - $20.63 per hour Staff Leadership
- Leads, coaches, motivates and inspires all department staff
- Builds a team through mutual trust, respect and coordination
- Acts as a positive role model for all staff
- Facilitates knowledge of product lines by providing staff with educational tools and opportunities
- Works with AGMs and HR to interview and hire staff
- Helps execute training for all new staff members
- oversees all staff schedules and ensures all staff is present for their shift
- Troubleshoots staff call-outs and attempts to find coverage or shifts priorities, if necessary
- Works to resolve staff conflict and issues; coaches staff
- Assists AGMs with staff evaluations, disciplinary actions and terminations
- Ensures all staff are being productive and working safe
- Delegates tasks in an appropriate manner
- Communicates with AGMs regarding availability of and need for cross trained staff
- Oversees and encourages staff development
- Exemplifies and trains department staff on providing genuine, compassionate and extra mile service to our guests
Department Operations
- Accountable for all aspects of department operations and ensures an organized and smoothly run department
- Provides a safe & functioning work environment and follows all established safety, cleaning and maintenance procedures
- Provide guests with exemplary service and hospitality through availability on the sales floor; completing special orders, doing research, maintaining educational materials by keeping signs and literature visible, updated and accurate
- Ensures that the monthly sale is changed over, stocked, and maintained properly
- Assists and backs up Buyers as necessary
- Communicates any consistent out-of-stocks or discontinued products with staff
- Oversees daily merchandising and product maintenance; makes sure shelves are stocked, organized, and clean
- Assists with daily department needs when appropriate and necessary
- Helps to oversee and maintain the appearance of store
- Maintains the highest standards of courteous, professional customer service, follows-through on all customer questions and ensures that all staff are maintaining HL's Customer Services standards
- Attends all required meetings, training, seminars and workshops
Staff at Healthy Living enjoy: Generous store discount: 20% off center store items and cafe, 30% off wellness, 20% off wine, and 10% off beer Full-time staff accrue 2 weeks PTO, 3 weeks after 1 year of service Part-time staff accrue up to 40 hours of sick time a year Health Insurance, for single health benefits employee pays 25%, company pays 75%. For employee plus one or family the split is 50/50 For full-time staff - 401(k): 100% vested from day one! Employer match: 100% match of the first 3% of the staff member's contribution. 50% match on the staff member's contribution above 3% and up to 5%. Well Being Program Premium Membership access to Insight Timer app Employee Assistance Program Celtics Tickets Health Spending Accounts Paid Time off! Vision Insurance Dental Insurance Short Term Disability Insurance Critical Illness Insurance Life Insurance Flex Spending Accounts Health Spending Accounts Income advance program with North Country Federal Credit Union - AKA a loan program, another way we help you get money! Requirements Healthy Living's Essential BehaviorsMake Someone's Day You're here because you're a true 51%er and we want you to bring genuine enthusiasm to work daily. You get that warm, fuzzy, tingly-from-head-to-toe feeling when helping others - staff and guests! You see getting to yes as a super-fun challenge! You readily and freely interact with every guest. There's nothing you like more than seeing guests leave happier than when they arrived. When your teammates are having a tough day, you use positive energy to bring them up. When you smile, everyone smiles. Move fast and be thorough You work with a purposeful sense of urgency. You will be trained to achieve excellence in your job to complete tasks quickly, efficiently, and with great skill, and at the same time remembering to look up and connect with each guest. You LOVE getting the job done and doing it well. Create a team people want to stay on Your genuine, positive energy contributes to an upbeat, effective team where you and your co-workers thrive and express a desire to stay and to grow together. You treat your teammates with respect and kindness every single day. You offer empathy and an open ear. You bring special skills to the team that are respected by your teammates and in turn you see the value in others' skills and talents. Show Up You show up to work. You are fully present for your teammates, our guests, and our trade partners. You're a reliable, invested member of the team. You bring authentic, positive energy to work every day. Deep down you care. What can I do? The words, What can I do? and How can I help? fly out of your mouth because you recognize that the collective goal of the team and the store is bigger than the task at hand. You anticipate the needs of your coworkers and the guests and are proactive in helping others. Come with a solution You have a keen eye for identifying pain points in our systems, but you always come to the table with a solution to offer. You think outside the box, you're creative in solving problems, and you adapt to change with grace. You always speak up and let us know what you need! Own it You hold yourself accountable and you're accountable to your teammates. When there is an issue, ask yourself, What can I do to help fix it? When there is success, you and your team celebrate! The details matter, and you are attentive to all of them. Seek knowledge At Heathy Living we love learning and are naturally curious. We love feedback; it is an opportunity to improve ourselves. You reflect deeply on feedback by frequently looking inward and evaluating your own performance at HL. You are personally fulfilled by helping others grow and love taking on new challenges and new opportunities to learn. If all of this sounds like you, please apply for a position today and begin your career with our mission, vision, and values driven company. Healthy Living is an equal opportunity employer and we're proud to hire a diverse, inclusive Staff!
