Group Services Host- Plano - Entertainment Promotions : Job Details

Primary Job Duties: • Responsible for room setups for events per layout on banquet order • Resetting all banquet rooms and areas to the default setting • Maintain appropriate food levels on group buffets, platters, drink stations, etc. • Assisting with delivering the best possible experience for group clients and notifying Management immediately if assistance is needed • Greeting and communicating with guests and answering basic group related questions • Maintain cleanliness and organization in the event area throughout the event • Assist servers by delivering food and non-alcoholic beverages to guests • Assist as needed in other areas as requested by a lead or manager • Maintain uniform standards and a professional appearance Requirements Physical Requirements: • Standing for long periods of time with frequent bending and turning • Must be able to lift 40 lbs • Must be comfortable climbing on a ladder • Must be able to communicate with guests and accept and deliver drink orders Special Requirements: • Must be at least 16 years old (18 yrs old to serve alcohol with valid TABC) • Must possess a valid Food Handler's Certificate or other similar license per local code • Obtain training certification per company policy Standard Company Expectations: • Goes beyond the normal expectations without compromising the company mission, vision and values. • Demonstrates the ability to be courteous and accountable in all situations. • Responding to guests' special requests in a courteous and accountable fashion. • Monitors the consistency of the product provided to all guests. • Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers. • Cooperates with all team members when assigned additional tasks and listens to others with compassion. • Seeks knowledge from multiple sources and learns from past experiences for future development and growth. • Maintains uniform standards. Please note that the company validates every applicant's right to work in the United States through the E-verify system. Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire. The results of E-verify and the background check could dictate your employment with the company. We appreciate your compliance and understanding regarding these matters.