Guest Concierge - Pinstripes : Job Details

The Pinstripes Guest Concierge must be self-motivated, driven, and precise. They must have excellent organization, communication, and interpersonal skills. The main role of the Guest Concierge is to oversee and increase the number of reservations in the venue and grow sales organically. They are tasked with ensuring guest communication via phones, reservation systems, and in person are handled correctly. They must be the resident expert on all the venue has to offer, including product, pricing, promotions, and special events. They will also take the lead on the various marketing initiatives that occur on a regular basis at Pinstripes. Requirements - Bachelors Degree in Hospitality, Business Management, or a related field - 5 years experience working in the Hospitality Industry preferred - Proficient in Restaurant Reservation systems (OpenTable, Tock etc.), Microsoft Office - High level of interpersonal skills. Schedule:Schedule may vary based on time of year and volume. Minimum 5 days,...Concierge, Guest Experience, Reservations, Guest, Host, Hospitality, Retail, Hotel