Guest Experience Parking Attendant - INTRUST Bank Arena - ASM Global : Job Details

SUMMARY:Under general supervision of the Guest Experience Parking Supervisor, Coordinator or Manager. The attendant will assist with controlling and monitoring all parking and traffic within the parking lots. ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Be aware of all events at INTRUST Bank Arena to handle all traffic and parking on site day of event.
• Work closely with Parking Supervisor and/or Guest Experience Manager on timing of traffic flow as well as needs to divide or reserve portions of the parking lot.
• Be familiar with the layout, operations and assigned positions of each lot.
• Prevent all who wish to distribute fliers and other advertising materials in parking lots or attempting to place these materials on vehicles in the parking lots.
• Responsible for taking payments in conjunction with verifying permits with equipment assigned to you.
• Check-out and check-in uniform shirts, reflective vest, keys, radios, electronics, equipment, and other scanning devices as necessary to perform assigned position with the Parking Supervisor and/or Guest Experience Manager, or Coordinator.
• Assist guests who have car challenges at events.
• Act in a professional manner with clients, employees, exhibitors, guests, and others encountered in the course of employment.
• Provide the best service possible to every client, guest, and vendor.
• Report to Parking Supervisor and/or Guest Experience Manager in appropriate uniform, for assigned location and attend pre-event briefing.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Maintain an effective working relationship with clients, employees, exhibitors, guests, and others encountered in the course of employment.
• Remain flexible and adjust to situations as they occur.
• Must work a combination of all events, including but not limited to Thunder Hockey games.
• Regular attendance is an essential job function.
• Position requires the ability to work at all local ASM Global venues.
• Other duties as assigned.

QUALIFICATIONS:

• Meet the physical demands of the job, which include being able to get in and around the facility (requires personal mobility), lifting, carrying, moving, climbing and moderate to loud noises.
• Work effectively under pressure and/or stringent schedule and produce accurate results.
• Must speak and understand English.
• Positive attitude and neat appearance.
• Must work well with others.
• Ability to pass a credit/background check.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION AND/OR EXPERIENCE:

• High School Diploma or GED.
• Must be able to work independently with little or no supervision.
• Ability to work with co-workers, and all levels of staff.
• Excellent customer service, interpersonal and communication skills. A good attitude and a smiling face required.

SKILLS AND ABILITIES:

• Positive, customer service-oriented attitude at all times.
• Maintain proper grooming and dress code standards.
• Work ethic encourages strong urgency and quality in a team environment.
• Ability to work with other team members in the venue.
• Ability to undertake and complete multiple tasks.
• Attention to detail.

OTHER QUALIFICATIONS:Requires ability to work flexible/extended hours and/or irregular hours, including nights, weekends, and holidays, as needed.PPHYSICAL DEMANDS: This position requires substantial walking, stationary standing, stooping, and the possibility of lifting to 30 lbs. This position is located outside the facility, and must be able to endure temperature extremes, both hot and cold.NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.