Job Description - Guest Service Attendant, 24 hours (3305945)
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Responsibilities:
Communicate diet orders for each meal to department Data Center.Implement diet orders, ensuring trays are available for each patient with the correct diet order.Obtain trays from tray line for new admissions or patients whose diets have advanced.Prepare and serve trays; prepare and serve coffee/tea; add ice cream/yogurt, garnish trays, and assist patients with opening milk, juice, and condiments.Collect dirty trays.Provide patients with menu selection sheets and explain how to select food; assist those unable to complete selection independently.Employ excellent customer service skills.Clean galley after each meal served and complete special cleaning on designated days.May inventory and order nourishments and supplements for patients.Discard outdated nourishments or supplements.May inventory and order supplies for the nursing nourishment area; pick up and rotate perishable items.Maintain strong working relationships with co-workers and staff on the unit.Communicate with clinical dietitian regarding patient's ability or willingness to eat.May orient or train new employees.Demonstrate knowledge and skills necessary to provide age-appropriate care.Requirements:
N95 mask required.Must be able to read, write, and speak English.Basic computer and math skills.Food service needs/diet modification/religious food practices knowledge.Must implement exemplary customer service skills.On-the-job training consisting of 1 week.Effective interpersonal and communication skills.Ability to provide compassionate care to patients.Attention to detail.Must be able to lift 25-30 lbs and stand for extended periods.Motor coordination and ability to organize work efficiently.Ability to understand and follow procedures and solve problems independently.Food service experience desirable.Location: MGH Main Campus
Schedule: Part-time, Standard Hours: 24
Shift: Day Job, Posted Shift Description: (2) 12 hour shifts Saturday and Sunday from 6:30am-3:00pm and 4:00pm-8:00pm
Employee Status: Regular
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.
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