Guest Service Lead - 6PM Hospitality Partners, LLC : Job Details

• Working knowledge of computers
• Ability to work 2nd shift
• Ability to work night audit when needed

The Guest Service Lead will be responsible for overseeing the front desk operations and ensuring exceptional guest service. The ideal candidate will have a working knowledge of computers and be able to assist guests with any technical issues they may encounter. The Guest Service Lead will also be required to work 2nd shift and night audit when needed. Other responsibilities include:

• Supervising front desk staff
• Training new employees
• Handling guest complaints and resolving issues
• Ensuring all guest requests are fulfilled in a timely manner
• Maintaining accurate records and reports

The Guest Service Lead must have excellent communication and customer service skills, as well as the ability to work well under pressure. They must also be able to multitask and prioritize tasks effectively. If you are a motivated individual with a passion for hospitality, we encourage you to apply for this exciting opportunity.