Guest Service - Restaurant 205403 - 824 3rd Ave North, Birmingham, AL 35203 - Church's Chicken Restaurant : Job Details

To serve each guest courteously, quickly and efficiently while adhering to the procedures in the Service Section of the Churchs Operating Standards Manual (the OSM). Accomplishes tasks in a timely and orderly manner. Key Duties/ Responsibilities:Greets all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude. Takes and fills the customers order within company mandated service time. Suggestive up sell of products as directed by management. Collects money and delivers order to customer. Immediately attends to any customer service problem or complaint. Notifies manager as needed. Verifies opening reading and bank. Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used. Counts down drawer at end of shift to ensure accuracy. Immediately notifies Manager in Charge of any deletions, over-rings or equipment problems. Ensures that all product holding times are st...Guest Service, Restaurant, Service, Guest, Retail