Guest Services Agent - Hyatt Hotels : Job Details

Hyatt Hotels - 1126 North Navajo Drive [Front Desk Agent / Concierge] As a Guest Services Agent at Hyatt Hotels, you'll: Check Owners/guests into their villas for their stay, and review property amenities, services, hours of operations, and local areas of interest and activities; Actively listen and respond positively to guests' questions, concerns, and requests and contact other departments to help resolve guest issues; Identify and explain room features to guests; Follow up with Owner/guests to ensure their requests or problems have been met to their satisfaction; Answer telephone calls and route calls...Hiring Immediately >>