Guest Services Associate I (PT) - Seattle's Union Gospel Mission : Job Details

Job DetailsJob Location Othello Enhanced Services - Seattle, WA Position Type Full Time Education Level High School Salary Range $17.19 - $22.35 Hourly Travel Percentage None Job Shift Day Job Category Customer Service Are you looking for a way to use your gift to help others? Do you have a heart to come alongside others who are trying to improve their lives? Do you want to work for a company that's made it on the Best Christian Workplace 5 years in a row? If so, we want to talk with you! The Guest Services Associate I - PT works with a team of staff to help create a safe, healing welcome center environment for women and children in a Christian enhanced shelter. This position helps provide information, referral and support services to Women and Children's Ministries guests. They are responsible for providing leadership for the guests, overseeing volunteers and activities, maintaining facility safety and cleanliness. Shift Saturday & Sunday 2:00 pm - 10:30 pm. What you will do

• Due to the sensitive nature of these essential job duties, we can only consider females for this position.
• Help maintain a positive, pleasant and Christian atmosphere at the WCM while participating in its grace-based ministry.
• Coordinate, train and supervise volunteers in conjunction with the volunteer department.
• Oversee safety and cleanliness of facility on shift, including chore supervision and bed checks.
• Uphold the guidelines of WCM, confronting guests and leading them to self-evaluations when necessary.
• Daily compile a thorough record of the events on your shift in staff log.
• Daily communicate with other staff via email.
• Take calls for women looking to get into Hope Place; provide resources when necessary
• Complete data entry and documents as assigned by your Supervisor
• Help coordinate and facilitate support groups and/or classes.
• Assist with holiday event preparation and coordination
• Perform janitorial and maintenance duties as needed.
• Keep all restrooms stocked with supplies.
• Keep donations organized and put away.
• Monitor incoming persons, assisting and directing visitors and guests.
• Handle office telephones, recording and organizing messages.
• Assist with administrative tasks.
• Make keys for room and repair locks as needed
• Attend and participate in all Mission, Division and Department meetings and trainings, as required.
• Any other job-related duties as assigned by supervisor and WCM Leadership.

How we support each other

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him.
• Faithfully upholds The Mission and your team in prayer.
• Participates in team devotions as schedule permits.
• Demonstrates behavior aligned with the Mission's Statement of Faith, Standard of Conduct, policies, and expectations.
• Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors.

QualificationsQualifications

• High school diploma or equivalent required.
• 1 year customer service experience required.
• 1 year working in a social services environment preferred.

• Microsoft Office Skills required

Benefits All regular Part Time employees, you are eligible to participate in our generous benefits package:

• Employee Assistance Program (EAP)
• Commuter Benefit - Parking/Transit Flexible Spending Account
• Optional Aflac Short-Term Disability, Accident Insurance, Critical Illness, Hospital Indemnity, and Vision Hardware Insurance
• First Stop Health virtual behavioral health access
• Retirement Plan
• Vacation Pay

Work Environment While performing the duties of this job, the employee is frequently required to stand, walk or sit for extended periods of time; bend, stoop or reach. Occasionally will stand, balance, twist, stoop, kneel and reach with hands/arms. Regularly lifts up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus. Statement of Faith

• We believe the Bible to be the inspired, the infallible, authoritative Word of God.
• We believe that there is one God, eternally existent in three Persons; Father, Son, and Holy Spirit.
• We believe in the deity of our Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood, in His bodily resurrection, in His ascension to the right-hand of the Father, and in His personal return in power and glory.
• We believe that for the salvation of lost and sinful men, regeneration by the Holy Spirit is essential.
• We believe in the present ministry of the Holy Spirit by whose indwelling the Christian is enabled to live a Godly life.
• We believe in the bodily resurrection of the just and unjust, the everlasting blessedness of the saved, and the everlasting conscious punishment of the lost.
• We believe in the spiritual unity of believers in Christ.

Mission Statement To bring the love of Jesus and hope for a new life to our homeless neighbors. Vision Statement To see every homeless neighbor - beloved, redeemed, restored Pre-Employment This position is subject to a pre-employment criminal background check and must be able to pass a 4 panel drug screen including THC.