Guest Services Associate - Marquette Mountain (Part Time) - Marquette Mountain Resort : Job Details

Job Purpose A Guest Services Associate provides quality customer service and product knowledge, along with daily tasks of the operation. Services Associates are excited to help each and every guest with their needs, they spend time working in Guest Services and the ticket office. This is a seasonal position Oct 15, 2024 - April 15, 2025.Shifts: You will have to be open for Weekday, Weeknight, Weekends Pay: $12.00/hr Essential Duties and Responsibilities:

• Required to gain knowledge of Marquette Mountain property and the surrounding area
• Must be able to answer questions about activities and sights in the area
• Give accurate and current information about the merchandise for all brands carried
• Cleaning and organizing work space daily
• Must be able to work independently and multi-task
• Greeting guests as they enter the store
• Maintain a positive and cheerful attitude at all times
• Apply the above standards to all phone calls and questions
• Process Season's Passes, Lift Tickets and Retail Sales
• All other job duties as assigned

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Minimum Qualifications:

• Effective communication skills
• Customer service and sales skills
• Ability to effectively work as a member of a team
• Attention to detail and accuracy
• Accurate with money usage and register use
• Self-motivated

Education: High School Diploma and/or GED Experience and/or Training: Minimum of two years experience Licenses/Certificates: N/A Technology/Equipment: N/A Marquette Mountain is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.