Guest Services Coordinator - Fairmont : Job Details

Job Description

Rate of Pay: $19.10/hour

Responsibilities: The Valet Coordinator/Cashier's responsibilities include, but are not limited to; assisting all guests they come in contact with, primarily at the Valet/Bell stand on the front drive of the resort.

• The individual will also be responsible for assisting with guest requests by phone and in person.
• The Valet Coordinator/Cashier will coordinate with Bell, Door and Valet attendants to have all tasks completed as efficiently as possible.
• This person will ensure that all areas of responsibility are kept neat and clean for our guests and colleagues.
• A basic knowledge of resort activities is required to ensure timeliness of customer needs, which would be outlined each day in a pre-shift briefing.
• Safely securing car keys.
• Proficient use of computer programs, i.e. Word, Excel, etc.
• Cashiering during events.

Qualifications:

• High School graduate or equivalent is preferred.
• Previous experience is a plus.
• Must have ability to communicate well both verbally and written. Reading and counting is essential.
• Must have a valid California license and clean driving record.
• Excellent communication and guest service skills.
• Must have a basic knowledge of the San Diego area including directions to areas of interest, restaurants and suggested local attractions.
• An aptitude to secure minimum levels of skills and abilities that would allow for a proficient job orientation based on specific tasks and methods. This is in order to provide a safe environment for themselves and to their coworkers.

Additional Information

Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. Fairmont Grand Del Mar is proud to be an Equal Opportunity Employer. EOE/M/F/D/V

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS