Guest Services Event Staff | Part Time | Centene Community Ice Center - Spectra Experiences : Job Details

Proactively welcome guests and answer questions. Identify opportunities to create memorable experiences for guests. Perform thorough ticket checks and scans to ensure valid access into facilities and other ticketed areas. Provide directions to ticketed seats and other facility locations. Preventing guests from moving from one seat to the next. Respond to and/or escalate guest complaints, concerns, and compliments. Assist guests with reasonable requests for accommodation, including but not limited to wheelchair escort services. Maintain clear portals, aisles, and access paths for guests, staff, and emergency services. Effectively communicate safety and security measures. Reports any suspicious activity to supervisors and/or management. Monitoring your section for additional and continuous assistance. Perform other duties and responsibilities as assigned. Assist with potential chair strikes at end of evening. Qualifications Demonstrated ability to follow instructions and work in a fast-p...Guest Service, Event Staff, Part Time, Staff, Event, Guest, Education