Head Golf Professional - Troon Golf, L.L.C. : Job Details

Seaview is excited to announce the exceptional career opportunity of Head Golf Professional. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

Key Responsibilities of the Head Golf Professional:

* Oversees golf operations including tournaments, rules, tee sheet activity, merchandise inventory, range operations, player service operations, cart fleet, and may assist with supervising other club operations.

* Assists in the development and day to day tracking of the budget and business plan. Helps to control expenses in relation to revenues.

* Creates a customer service oriented atmosphere that promotes the game of golf and meets the needs of the members. Ensures that associates provide a high level of customer service.

* Works closely with the Superintendent and the Food and Beverage Manager on a daily basis to ensure timely communication and to establish a good working relationship.

* Prepares work schedules and assigns associates areas of responsibility.

* Responsible for Data Capture / Data Collection of golfing guests and potential customers utilizing Troon Rewards and/or other club defined data collection processes.

* Performs payroll tasks as scheduled and makes adjustments prior to submitting to payroll. Monitors hours to maximize productivity and minimize overtime.

* Provides leadership and vision to golf staff, building people, and preparing them for career advancement.

* Provide golf instruction through lessons and clinics to members and guests.

* Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.

* Manages department members that may include, but is not limited to: Assistant and Associate Golf Professionals, Teaching Professionals, Tournament Coordinator, and Guest Services Attendants.

* Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.

* Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.

* Responsible for implementing and maintaining excellent service to achieve guest satisfaction.

* Incorporates safe work practices in job performance.

* Regular and reliable attendance.

* Performs other duties as required.

Minimum Requirements for the Head Golf Professional:

* Bachelor's degree (BA) from four-year college or university; or five to seven years related experience and/or training; or equivalent combination of education and experience.

Other Qualifications:

* Must be PGA member.

* Experience with computerized POS and tee time system.

* Experience with Golf Genius software.

* Excellent written and oral communication.