Head of Auction Operations at Goldin - eBay : Job Details

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. Who We Are Goldin, an eBay company, is the leading collectibles marketplace platform, with millions of customers globally. Our mission is to be the most trusted destination for collectors of trading cards, memorabilia, comics, video games and more. To accomplish this, we always put collectors first and hire the very best to join our team. Goldin would not be what it is today without our amazing employees - from consignment directors to customer support and everyone in between. We take great pride in hiring and developing top talent who can add to our culture and believe in our mission and vision. Goldin is an exciting opportunity to work in a growing market-and have a lot of fun doing it. Who You Are The Head of Auction Operations is responsible for overseeing all operational functions related to the intake, preparation, storage, and shipment of items for auction. This role leads cross-functional teams including receiving, cataloguing, inventory, photography, editorial, authentication, and shipping, ensuring all auction processes run smoothly, efficiently, and to the highest quality standards. The Head of Auction Operations drives operational scalability to meet the company's growth, focusing on continuous improvement in workflow efficiency, accuracy, and cost optimization. The Impact you will make here

• Leadership and Strategy: Oversee the entire auction operations team, including cataloguing, receiving, photography, editorial, inventory, and shipping departments. Provide leadership in aligning operational strategies with business objectives, ensuring operational readiness to scale with company growth.
• Operational Management: Manage daily operations of intake, storage, preparation, and shipment of auction items, ensuring workflow accuracy and efficiency. Oversee the optimization of all auction-related processes, collaborating closely with cross-functional departments like sales, photography, and editorial.
• Process Improvement: Identify operational bottlenecks and opportunities for efficiency. Implement data-driven strategies to streamline workflows, enhance quality, and reduce operational costs across all auction processes.
• Cross-Department Collaboration: Act as the key point of contact between operations and other departments, including sales, shipping, and customer service, ensuring smooth coordination of auction activities and addressing operational issues promptly.
• Team Development: Fostering a culture of continuous improvement, accountability, high performance, and operational excellence. Ensure the development of staff through training and professional growth opportunities.

What You Bring to the Team

• Bachelor's degree in Business, Supply Chain Management, Operations, or a related field.
• Minimum 10 years of experience in operations management, with at least 5 years in a leadership capacity.
• Strong understanding of auction or e-commerce operations, with experience managing large-scale inventory and fulfillment operations.
• Excellent leadership skills with a focus on team development, problem-solving, and operational scalability.
• Proven ability to manage cross-functional teams in a fast-paced environment.

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