Head of Engineering - Tbwa Chiat/Day : Job Details

Sounder Benefits is a strategic benefits solution, built to help small and mid-sized high growth businesses offer market leading benefits that reduce cost and admin complexity, improve access to care, and increase employee satisfaction.

In a world where innovation and technology are enabling faster, better decisions in every sector, midsize employers find it overwhelming to keep up with offering best in class benefits. Sounder Benefits offers a range of solutions enabling them to access innovation, craft bespoke benefits strategies, and confidently navigate a complex benefits landscape.

Sounder Benefits employs a unique blend of innovative & data-driven decision making, industry leading advisors, and white-glove service.

About the Job

As the Head of Engineering at Sounder Benefits, you will be the cornerstone of our Engineering efforts, initially serving as the sole Engineering resource on the team. This position offers a unique opportunity to directly develop and architect our technical solutions, laying a solid foundation for our platform, products, and future team. You will be hands-on in building a world-class Engineering function, tailored to support rapid scaling and the complexities of healthcare information, AI, and benefits technology.

This role will report directly to Sounder's CEO and be able to work remotely.

What you'll do:

• Serve as the lead Engineer and Technical Architect for all product and platform development, personally undertaking managing software design and coding.
• Drive the creation of the engineering department's vision, goals, and strategies, ensuring they are perfectly aligned with the company's overarching mission.
• Personally develop and implement crucial components of our software, ensuring high efficiency, scalability, and compliance with healthcare regulations such as HIPAA, SOC2 Compliance, and State-level information laws.
• Establish and manage our development, testing, and production environments, selecting optimal tools and technologies to meet both current and future needs.
• Engage directly with Sales, Brokerage Operations, and the executive team to define detailed product specifications and transform these into functional, high-quality software.
• Strategically plan for the expansion of the engineering team, setting up robust recruitment and professional development processes.
• Maintain expert-level knowledge on AI & technology standards, industry trends, emerging technologies, and best practices in software development.

What you'll need:

• 8-10+ years of hands-on software development experience and proven success in developing and deploying greenfield software solutions in 0 to 1 environments.
• Ability to manage technical teams and effectively recruit & build Engineering teams.
• Preference for candidates with experience in health data systems (e.g., EMRs, adjudicated claims).
• Bachelor's degree in Computer Science or a related technical field.

Specialized/Technical Skills:

• Technical Expertise developing platform technologies in an AI environment, with focus on machine and continual learning model development. Experience with platforms/languages like TensorFlow, Python, Kubernetes, AWS, GCP, Go.
• Strong expertise in backend systems, cloud infrastructures, and API integrations using modern programming languages.

Who you are:

• A Builder. You take ownership of the product build and make sound decisions with limited information. You will have a demonstrated track record of meeting and exceeding KPIs and metrics, and will be able to speak succinctly about products they have effectively launched.
• A Strategic Thinker. You have the ability to shape and share a strategic vision for a product, while tying their day-to-day work with the overall business strategy.
• A Strong Collaborator and Communicator. You are able to communicate effectively with anyone, from technical engineers and strategic business partners to patients and providers. You tailor your message to meet the audience.
• Drives Results. You persist in accomplishing objectives and exceeding goals despite obstacles and setbacks, while also helping others to achieve results.

You will work out of one of the following locations:

• In-office: New York, NY
• Remote: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming

Additional Information

Full-time base salary range of $165-185k plus equity.

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