Head of IT Infrastructure and Security - The Phoenix Group : Job Details

Our client, a non-profit organization, is seeking a Head of IT Infrastructure & Security to join their team!

Primary Responsibilities:

• Lead IT Infrastructure, Operations, and Security teams to develop and deliver services that support business goals.
• Oversee the implementation and maintenance of core IT systems, both on-premises and in the cloud, covering areas such as compute, storage, endpoints, and data platforms.
• Manage and enhance the company's Cybersecurity program, tools, policies, and procedures (e.g., anti-malware, MDR/EDR, SIEM, firewalls, etc.).
• Ensure system performance monitoring and proactively address technical and reliability issues.
• Establish IT infrastructure strategies, standards, policies, and service metrics.
• Align infrastructure and security strategies with organizational goals.

Secondary Responsibilities:

• Develop and maintain cybersecurity policies and programs to detect and respond to threats.
• Oversee cybersecurity compliance, security awareness, and data privacy training.
• Manage IT and cybersecurity projects, ensuring they are delivered on time, within scope, and budget.
• Maintain vendor and service provider relationships, ensuring they meet organizational needs and service level agreements.
• Foster a collaborative culture emphasizing technical expertise, accountability, and customer service.

Experience Summary:

• 10+ years of IT experience, including 3+ years in cybersecurity and 5+ years in management.
• Expertise in modern hosting, computing, storage, and data delivery platforms.
• Strong knowledge of IT control frameworks (e.g., SOX, access & security, privacy) and implementing controls.
• Extensive experience with SaaS platform integration and optimization.
• Proficient in Microsoft Cloud products, IT budgeting, staff recruitment, and vendor management.
• Familiar with AWS well-architected framework and IT architecture, data integration, and networking infrastructure.
• Experience with managed service providers and SaaS platforms (e.g., SiteCore, Salesforce) is a plus.
• Knowledge of automation, RPA, EDR, MDR, vulnerability management, and penetration testing.
• Hands-on expertise in various IT infrastructure, cloud, and cybersecurity platforms.

Education & Certifications:

• Bachelor's degree in Engineering, Computer Science, or related field.
• Preferred certifications include CISSP, CISM, CISA, or CompTIA Security+.