Head of Lifestyle Services & Travel - Private company : Job Details

About the Company

A niche lifestyle management company in Manhattan is looking for someone exceptional to head up and manage their lifestyle services.

About the Role

The NYC office in New York is looking to hire an office lead. This role will be heavy on typical day to day high level EA / PA work, plus events, luxury travel management, client communication and internal Management.

Responsibilities

• Prioritizing and allocating the day's jobs across the team
• Team management and training
• Monitoring and checking all jobs and requests throughout the day and executing these
• Developing client usage through excellently executed proactive ideas
• Managing and executing all high level requests, and larger projects such as travel itineraries and events
• Resolving client mistakes or issues
• Researching new vendors and suppliers, meeting them as required

Qualifications

Have a proven track record and several years senior experience in a relevant industry, preferably luxury travel or high-end destination events

Required Skills

• Have an excellent eye for detail and ability to deliver exceptional service
• An understanding of UHNW families and the service levels required
• An in depth knowledge of NYC and excellent contacts
• Management experience and positive management style

Preferred Skills

• Motivated and hard working
• Strong logistical planners
• An 'above and beyond' attitude
• Excellent communication skills
• A positive management style
• US Resident (potentially UK resident if open to long term relocation)

Overview

Start Date - ASAP

Hours - M-F, 9am – 6pm, some weekend work

Holiday - 20 days / + 8 Federal

Salary: DOE

Bonus: KPI Bonus of up to 15% a year / Revenue Bonus 10% of revenue over target

Health & Dental Cover: After 3 months