Head of Sales, Central Area, US - DHL Express : Job Details

Job Description: Director of Field Sales, Central Area

Job Location: Chicago, Ill

Job Purpose: As the Director of Field Sales, you will play a pivotal role in driving revenue growth, enhancing customer retention and acquisition, and increasing lead conversion for a defined geographic region, product line, or market segment. You will provide strategic input and lead the implementation of field sales strategies aligned with business objectives, financial goals, and Group guidelines.

Key Tasks/Responsibilities:

• Contribute to the development of field sales strategy, including sales forecast, budget, and manpower plans, aligning them with business strategy, financial objectives, and Group guidelines.
• Develop comprehensive plans for a defined geographic region, product line, or market segment to generate leads, manage accounts, and close sales through a field sales team.
• Conduct market analysis, leverage market intelligence, identify and engage prospective customers to build relationships, generate future sales, and foster repeat business.
• Evaluate customer business needs and requirements, providing recommendations on appropriate products/services to meet their objectives.
• Lead the development and delivery of major sales bids, presentations, proposals, and product demonstrations to key customers.
• Drive pursuit of major prospects, leading negotiations, and structuring appropriate terms of sale.
• Lead implementation planning and execution of marketing campaigns to support customer acquisition and retention programs.
• Collaborate with internal teams such as sales, marketing, operations, and service management to resolve customer issues, enhance sales, and improve customer retention.
• Support field sales representatives in securing critical sales in key or complex accounts.
• Provide direction and supervision to the team, assigning work, setting timelines, reviewing output, and managing performance.
• Recruit, motivate, develop, and coach team members to foster a high-performing sales team.

Key Requirements:

• Bachelor's degree in a relevant field.
• Minimum of 8 years of experience in sales, with a focus on new business development, account management, cross-selling, leading sales teams, and persuasion.
• Proven track record in delivering sales results and achieving targets.
• Proficiency in people management, including recruitment, coaching, and performance management.
• Strong knowledge of value-added services, product lines, and sales proposals.
• Experience in contract negotiation, CRM, customer acquisition, and sales forecasting.
• Entrepreneurial mindset with the ability to drive and manage business processes and strategy.
• Excellent project management skills and stakeholder management abilities.
• Exceptional influencing and negotiation skills.
• Familiarity with DHL business knowledge and processes is advantageous.
• Effective communication and presentation skills, both written and verbal.

We are seeking a highly experienced and results-oriented individual to lead our field sales efforts. If you are a motivated self-starter with a passion for driving business growth and delivering exceptional customer experiences, we invite you to apply for this position.

Benefits: (All non-union employees)

• Total Compensation Package: We offer a competitive base salary.
• 401(k) with a match: Pre-tax 401(k) contribution plan comes with a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually to help you save for retirement.
• Stock Purchase Plan: Eligible employees can purchase Deutsche Post AG shares at a 15% discount and benefit from the Group's success as shareholders.
• Medical: We offer comprehensive healthcare plans covering preventative care, inpatient and outpatient services, and prescription drugs.
• Vision: Optional coverage for eye exams, frames, and contact lenses.
• Dental: Optional coverage for preventative, major, and basic dental services.
• Holiday / Paid Time Off: The company provides paid time off for 7 major holidays each calendar year (New Year's Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day), plus 8 floating holidays, and accrued vacation days.

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at DHL Careers.

DHL GLOBAL FORWARDING HAS BEEN RECOGNIZED EXTERNALLY AS TOP EMPLOYER AND A GREAT PLACE TO WORK!

WHY DOES THIS MATTER TO YOU?

• It means that when you partner with DHL Global Forwarding you're working with an ethical and socially responsible company.
• We believe that when people love to come to work, they give more, try harder for their Customers, and are proud of the service they give.
• And that's why external organizations have granted us different accolades for our people practices.

Our Vision: The Logistics Company for the World

Our Mission: Excellence. Simply Delivered.

Our Purpose: We connect people, improving their lives.

Our Values: Respect & Results

Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

At DHL Global Forwarding we cultivate a culture that values both respect and results, placing a strong emphasis on fostering a diverse and inclusive workforce.

DHL Global Forwarding is an equal opportunity employer.

Work Authorization: DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

About DHL Global Forwarding (DGF): DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.