Health Benefits Navigator Intern - International Rescue Committee : Job Details

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. RESPONSIBILITIES:

• In coordination with Healthcare Benefit Navigators, support screening and enrollmentactivities for benefit programs such as Medicaid, NYC Care, SNAP, WIC, FairFares,Child Care Vouchers, IDNYC, etc.; accompanying clients to related public benefitsappointments as needed for support
• Sort and review public benefits related mail; contacting clients to share relevantupdates
• Assist in scheduling client medical and dental appointments as needed
• In collaboration with the Healthcare Benefits Navigators and other team members,develop relevant educational materials to support client access, knowledge andnavigation of public benefits systems; delivery of workshops to clients as needed
• Collaborate with other Health & Wellness Department interns on thedevelopment/updating of a Community Resources Guide through desk review andoutreach activities
• Keep thorough and accurate case file documentation in Program folders and relatedexcel spreadsheets
• Keep all digital files up to date and create new digital client files as needed
• Communicate client concerns and potential challenges to Healthcare BenefitsNavigators/Health & Wellness Department Manager LEARNING OBJECTIVES:
  • Gain experience with the U.S refugee resettlement process and services available toclients specifically in/ around New York City.
  • Gain experience in identifying clients' needs to appropriately coordinate medical careand connect them to necessary supportive services within the community.
  • Gain experience with conducting wellness assessments 6 months and 12 months after
  • ICM enrollment and keeping thorough and accurate case file documentation of alldirect services provided to clients. Develop skills in creation and delivery of workshops addressing client housing,employment and resource benefits navigation Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way - our Code of Conduct. These are Integrity, Service, Accountability, and Equality. Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.