Health Benefits Specialist - Ali Stark Industries : Job Details

Ali Stark Industries is seeking a enthusiastic and coachable individual to join our team! In this role, you will play a vital role in assisting our clients with navigating their healthcare coverage, resolving inquiries, and providing support to ensure they have a positive experience with our services.

Responsibilities:

• Serve as the primary point of contact for clients regarding their healthcare inquiries, including coverage details, claims, and policy information.
• Assist clients in understanding their benefits, eligibility criteria, and out-of-pocket expenses.
• Provide personalized guidance and support to clients in selecting appropriate healthcare plans based on their needs and budget.
• Collaborate with carriers and healthcare providers to address client concerns and resolve issues in a timely manner.

Requirements:

• High school diploma or equivalent.
• Strong communication and interpersonal skills, with a compassionate and empathetic approach to client interactions.
• Ability to multitask, prioritize, and problem-solve in a fast-paced environment.
• Knowledge of healthcare terminology, policies, and procedures is preferred.
• Proficiency in Microsoft Office suite and ability to learn new software systems quickly.
• Previous experience in customer service or sales is a plus but not required.

Benefits:

• Comprehensive training program to develop your knowledge of healthcare and customer service skills.
• Opportunities for unlimited career growth and advancement within the company.